facebooktwitterpinterest
mobil menu

Shoppers Drug Mart

  1. Clearbrook

Reviews, get directions and information for Shoppers Drug Mart

Shoppers Drug Mart

Story

Shoppers Drug Mart

Address: 32390 S Fraser Way #1, Abbotsford, BC V2T 1X2, Canada
Phone: (604) 850-3517
State: British Columbia
County: Fraser Valley
City: Clearbrook
Zip Code: V2T 1X2


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
Reviews
I came here for a series of weekly injections over about eight weeks. My visits were usually on Saturdays, and those were great. The staff were friendly, the process was quick, and the injection itself was easy every time.nnThe other days were a very different experience. On two separate Sundays, including yesterday evening, I was turned away and told they were too busy. On other visits I was told to come back in half an hour, an hour, two hours, the next day, or even at 9 p.m. It felt like they just didn't want to help.nnThe injections themselves were fine, and the Saturday staff deserve credit. But the rest of the team, including the pharmacist, seemed unsure of how their own process works. They need better training and more willingness to help patients.
I had a very disappointing and uncomfortable experience at this Shoppers Drug Mart. I went in to grab milk, and there were no signs anywhere indicating a purchase limit. When I went to scan two 4L jugs, an employee white lady suddenly started raising her voice and said it was “2 per family.” The person I was with is not my family, but there was no clear policy posted anywhere, which made the situation confusing and unfair.nnWhat made it worse was the way this was handled. The employee spoke to us in a very rude and aggressive manner, as if we had done something wrong, instead of calmly explaining the policy. It felt extremely unprofessional and honestly very uncomfortable.nnPolicies should be clearly displayed, and staff should treat customers with respect. This experience left a very bad impression.nnIf any manager is reading this, I would like you to look into this situation and contact me. I am extremely upset with how this was handled always bad service
I had a completely unacceptable experience at your store today around 9:19pm. A staff member named “BRENDA” was extremely rude, unprofessional, and disrespectful. There was a Harry Potter toothbrush clearly placed under a sale sign, and instead of acknowledging the store’s mistake, she kept arguing that it was not a kids’ toothbrush and that it should say so on the product. I clearly explained that it was placed under that section and labeled “Harry Potter,” so any reasonable customer would pick it based on that. It is not the customer’s job to question incorrect placement or guess what the store “meant.”nnShe also kept insisting that the product should be a pack of two and repeatedly said “2 each,” even though the label clearly showed “1EA,” which means one each. I pointed this out multiple times, and only after realizing that she was wrong, she suddenly changed her argument and started saying it was not the kids’ toothbrush instead. It honestly felt like she was just trying to argue for the sake of it rather than admitting the mistake. I don’t understand what she was trying to prove.nnShe then told me I should have checked the product code before buying. That is absolutely not my responsibility. If your store cannot place items correctly, don’t expect customers to verify internal product numbers.nnOn top of that, she removed the sale sign in front of me and refused to honor the price. She also made an inappropriate comment saying that customers move products around all the time to get lower prices. When I told her to check the cameras if she was accusing me, she tried to backtrack by saying she wasn’t talking about me specifically. That doesn’t make it any better, it clearly shows the kind of attitude she has towards customers.nnThis kind of behavior is completely unacceptable and reflects very poorly on your store.
Last Sunday, I visited this Shoppers and was given excellent service by Pavittar. I have been having the worst allergy season ever these past couple weeks, so he listened to all of my concerns and questions and found the perfect medication recommendations for me, and my allergies are basically gone now -- THANK YOU SO MUCH!! He even warned me about the rebound congestion from congestion-preventing nasal sprays not mine, and to not use it for more than 3 days, which was so so useful. Thank you for saving me from all my pain and suffering. I have never encountered a brighter UBC student. I know he will become the best pharmacist .
Me and husband went pharmacy. Actually my husband nail was broken and our doctor suggest to take tetanus injection and when we went there they gave him injection but after that they was making fun because we was standing there. We didn’t know about this injection is free or paid. When we asked to the pharmacy girls they made fun.
Comment on this business

Shoppers Drug Mart map

to add Shoppers Drug Mart map to your website;



Copyright 2026 | All rights reserved.

You can use our top contact for adding and editing your business's information.
0.0025 Loaded in seconds