Shoppers Drug Mart

Great service. Always treat you like a human and not like a nuisance. They are all very kind and will take the time to answer any questions or concerns. Well deserved 5/5 stars.
8 years ago (20-03-2017)

Reallyyyyyy have a bad time dealing with this place. From not having Rx's for me (type 1 diabetic) and having to wait a day or two (not hard to figure out the monthly requirements for insulin stock seeing how all type 1 diabetic patients need to restock on the same amount each month without fail..) to waiting what I call obscene amounts of time (20-60mins for an already called in Rx. It's even occurred when I called in one day ahead in attempts to avoid that problem) my latest issue was a discrepancy with what I've been charged in the past for my insulin and what they charged me this time. Apparently previous month's charges were overridden at the cash register to a lower price. Not sure why it couldn't be done again. No explanation given. During the discussion I had asked to see my Rx history and it wasn't even listed in their system that I had paid a lesser amount. It's a computerized age so that boggles my mind that a complete breakdown of actual payments can't be tracked. I have more words and more gripes, but I'm unwilling to waste my time..shoppers is responsible for enough of my time wasted. I'm willing to speak to anyone regarding this if they have questions of comments. My name is Leon Chubbs in case you can't see it attached to this post. None of this would be a problem if I didn't have a life threatening disease..but, I do, and I accept nobody's interference regarding my health. Ive had to visit the emergency thanks to actions of shopper's drug Mart in Carbonear, so I consider this "interference" If this saves a type 1 diabetic from experiencing ANY of what I have than this post was indeed worth every second it took from my life. Can't give 0 stars, so it has a 1 out of default :/
8 years ago (24-07-2017)