Monday: Open 24 hours Tuesday: Open 24 hours Wednesday: Open 24 hours Thursday: Open 24 hours Friday: Open 24 hours Saturday: Open 24 hours Sunday: Open 24 hours
I called in and spoke with a live person right away who was extremely helpful and friendly. An appointment was booked within two days of calling and I received clear and timely messaging. The appointment day arrived with messaging to keep me informed that my service tech was on the way, estimated arrival time, their name, and a link for more information.nThe technician was friendly, prompt, and knowledgeable. He kept his work area clean, was respectful of my home, and diagnosed and repaired my heat pump within one appointment. He was clear about the work required and what the cost would be.nnThis company was a refreshing change after speaking with others in the industry. I highly recommend them!
I would definitely recommend Shines Energy. We called them for plumbing and they answered the phone past business hours, they had an appointment so quickly, and their office representative and text correspondence were so professional! The even offer a tracker for when the technician will arrive and who the technician will be. They removed their shoes and politely complied with our request to wear a mask in the house. Our technician was so kind and a pleasure to work with and answered all our plumbing questions. The best part is that the fee was by task and not by hour, which I feel so lucky about! He fixed not just the one toilet, but the second toilet which we discovered was unknown to us in need of repair as well. I'm so glad we opted for preventative maintenance and their fees are so affordable. They are wonderful to work with and we will definitely keep them in mind for our future house needs.
Had really great service from Shines Energy.nnSent an email inquiring about their services, specifically if they did AC cleaning and recieved a call back within about an hour and a half explaining what to expect and the price.nnThe actual appointment was scheduled within 5 days of the initial email.nnWe had two technicians arrive. They were both super friendly, and got the work done.nnAC is now super clean, will certainly be calling again in future years.
Had 2 fantastic technicians here to fix my heat pump. They were both very knowledgeable and gave me great pointers to get the most efficient use of my heat pump. Shines energy was very quick and their membership is well worth every penny.
Connor O’Hara provided excellent service. He is very professional and we know we can trust the quality of all the work that he and the others have done here. As I said in a previous review, we couldn’t be happier with all the upgrades installed. Great guy and excellent service!
