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Reviews, get directions and information for ServiceOntario

ServiceOntario
Address: 179 Main St E Suite C, Hawkesbury, ON K6A 1A1, Canada
Phone: (800) 267-8097
State: Ontario
County: Prescott and Russell United Counties
City: Hawkesbury
Zip Code: K6A 1A1


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
A totally surprising, helpful and pleasant for the first time ever at a Service Ontario office. And a personal public thank you to the gentleman that served me, I just wish I had taken note of his name.nnI was unaware that my health card and driver's license were suspended 5 days earlier due to reaching my 72nd birthday. Unfortunately on the day that I had to immediately replace them to solve a different issue I was encountering with extreme results the worst of my disability symptoms of pain.nnI dreaded the fact that I had to go to Service Ontario that day however the gentleman who served me turned the dread into appreciation for his efficiency, patience and professionalism. Thank you sir.nnWhen disabled it is increasingly difficult to find public services where most staff tend to be impervious to the situation that for the disabled the smallest things condemn times be to stressful. In this case the gentleman in question did the complete opposite the smallest thing became a thankful moment. He recognized that just to talk to him I need to lean on the counter he recognized that while he was doing the paperwork it was beneficial for me to sit down and he recognized that when I needed a glass of water he got up got it so that I could take the thirst caused by the pain away to say thank you and good day. I'll probably never be able to give a 5-star ever again to a Service Ontario office, but you know what at least I now know if they deserve it they bloody will better get it.nnIf you're disabled and in the Hawkesbury area or can get there I resoundingly recommend even though it's a little bit out of the way this service Ontario office. If it happens that some higher up sees this I do hope that the members of that particular office get to know their colleague is uniquely responsible for the only five star I've ever given to a Service Ontario location and that I rarely give out five stairs
Worst service ever:nnWe came here from Service Ontario Alexandria very good service, since they were unable to help us with an outdoors card. At first they did not wanted to help us since we had no appointment, we explained the situation we came from another service Ontario office and we were non-residents the guy agreed to help us if the next person didn't show up. Note, there was nobody but employees in there !. After a few minutes we were invited in and there was a blond middle aged lady who refused to help us.
Came here today to register out of province vehicle. Lucked out with zero wait time around 2:45pm on a Monday, if that's of any use and the lady who served me was polite and friendly. Was expecting a painful experience, as can be the case in other ServiceOntario locations - generally it's the wait times that are the killer rather than rudeness - but this was pleasant, efficient and really rather good!
BRUTAL service considering this is a SERVICE ONTARIO. this location in Hawkesbury is extremely dysfunctional and the lady greeter at the door is not professional at all. Other people also have jobs and do not have the flexibility to go in the morning to take a number to return later on that day at a specified time. I cant afford to take a day off to get my renewals done. Here's a suggestion, how about staggering everyone's lunches instead of shutting down completely for an hour. The people needing the service are priority over everyone eating together at noon.
Stopped here on our roadtrip after loosing a wallet and needing to replace ids. The staff were nice, inside of the building clean and service was super quick!!
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