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ServiceOntario

  1. Newmarket
  2. Newmarket Government Offi̇ce

Reviews, get directions and information for ServiceOntario

ServiceOntario
Address: 17810 Yonge St Building A, Newmarket, ON L3Y 8S1, Canada
Phone: (800) 267-8097
State: Ontario
County: Regional Municipality of York
City: Newmarket
Zip Code: L3Y 8S1


Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info
Reviews
It’s in the staples back left corner.nVery good experience here. Helene, Navid and Colin all helped me get squared away with ON license detail update, plate transfer and my health card!nSamiran who greeted me on my approach to the kiosk for a number also took the time to ensure I had all the documents I needed for my task. Everyone was professional kind and all wearing ServiceON wear - looked like an actual team compared to some of the other locations. There aren’t very many wickets so things can move slowly but it was worth the wait!
Terrible experience. The staff are extremely slow and don’t seem to care about people waiting for hours. Two employees were chatting for over 15 minutes while the line just kept growing. One worker disappeared into a back room for more than 40 minutes and only came back with a bottle of water. No updates, no communication, and no manager visible to manage the situation or at least inform customers about the wait time. Easily the worst service I’ve experienced.”
This was my first time in the location inside the Staples and it was an incredible experience. Once you check in you can choose to wait for your turn or be texted so you can at least shop around while you wait. There was no line when I went and I was in and out in 4 minutes. Staff were friendly and incredibly efficient!
I was just waiting for 1 hour and 40 minutes at this location to get my driver's license picture updated, the phenomenal staff at this location decided that instead of following proper line sequence on a system that they set up........they decided to just let people skip the line who just walked in and slid into a empty spot at the counter instead of making them go to check-in and have a seat in the waiting area.....like the rest of us. Extremely disappointed in the staff at this location, it was honestly better when you had a regular lineup
This ServiceOntario at Staples is a disaster. Helen, the so-called manager, is flat out unfit for her job. She was rude, condescending, and dismissive from the moment she stepped in. I came in with all legitimate paperwork for a vehicle transfer, the exact same process I have completed at other ServiceOntario locations without a single issue. Instead of helping, Helen cut me off, talked down to me, and treated me like I was the problem.nnHer attitude screams power trip and incompetence. It is shocking that someone this unprofessional is allowed to manage a ServiceOntario location. If you value your time, avoid this place completely and go to a proper government run ServiceOntario where you will actually be treated with basic respect.
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ServiceOntario map

Directions to ServiceOntario with public transportation

Yonge St / Dawson Manor Blvd 230 meters
052
098
098|099
Yonge St. @ Dawson Manor Blvd. 240 meters
66
Yonge St / Kingston Rd 260 meters
052
098
098|099
Yonge St. @ Kingston Rd. 260 meters
66
Upper Canada Mall Stop # 5525 300 meters
052

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