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Service Canada Centre

  1. Toronto

Reviews, get directions and information for Service Canada Centre

Service Canada Centre
Address: 559 College St, Toronto, ON M6G 1A9, Canada
Phone: (800) 622-6232
State: Ontario
County: Toronto
City: Toronto
Zip Code: M6G 1A9


Opening Hours

Monday: 8:30 AM – 4:00 PM
Tuesday: 8:30 AM – 4:00 PM
Wednesday: 8:30 AM – 4:00 PM
Thursday: 8:30 AM – 4:00 PM
Friday: 8:30 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
This Service Canada location, situated near Manning and College, is extremely efficient and low-stress. The facility is quick, quiet, and well-organized, and offers passport services. On our Friday afternoon visit, shortly after Boxing Day, there was no line-up, but on most occasions, we including our friends only took about an average of 20 minutes per session.nnThe location effectively manages both appointment holders and walk-ins, ensuring that service is filtered appropriately. Upon arrival, visitors are provided with a registration number, streamlining the process. We were in and out within 20 minutes for two simplified passport renewals, which is a significant time-saver compared to other Service Canada locations, such as the Passport Office in Mississauga Central Parkway.nnThe staff at this location were the most helpful and accommodating employees we have met. For instance, the employee at the registration booth mentioned that the location is generally quiet, making it feasible for walk-ins to receive service even without prior appointments. Additionally, since we requested our cancelled/old existing passports, they nullified them in person and returned them during our session—an especially useful feature for travellers who prefer to keep their old passports instead of the mail-in service.nnThe expected turnaround time for the new passports is between 20 business days to a month, and visitors are provided with tracking numbers for their shipments on the receipts. It is important to note that the new passports will require a signature upon delivery; otherwise, they may be redirected to the nearest post office after several delivery attempts. Also, they offer computer stations at the front for visitors to access additional information if needed for their forms.
Very speedy and efficient. I arrived at 7:30am they open at 8:30am and was the first in line. By 8am, there were about 10 people and by 8:30 there were 25 people in line. I was the first person in and was done with updating my SIN within 6 minutes. It looks like they saw the first 10 people right away, so if you’re coming in on a random Tuesday like I did, coming by 8am should be fine.
The wait times were very fast even though we didn't have an appointment. Also the employes were very kind. Especially Yunus, he explained everything in terms my grandma could understand and answered all her questions thoroughly.
Wow, I can’t even believe how much this place has changed! When I came here three years ago to apply for a SIN, I had to wait in line for hours. But today, I returned to submit a passport application, and to my surprise, there was no queue at all. The office has been completely reorganized, very efficient staff, and the entire process took less than 10 minutes!
Clerk made me submit a paper application that takes several weeks to process for a service that's supposed to be done same day in person in 5 minutes, for no reason. The only explanation offered was untrue.nnI asked several times if she was sure and to clarify the reason, because I knew she was wrong. but I didn't want to argue, I took her word and assumed I was missing something. I looked it up later and I wasn't, she was wrong, but it's too late. Now I have to wait even longer for an extremely urgent matter and there's nothing I can do about it, when it should have never been an issue.
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Service Canada Centre map

Directions to Service Canada Centre with public transportation

College St at Euclid Ave 80 meters
306
506
College St at Euclid Ave 100 meters
306
506
College St at Grace St 260 meters
306
506
College St at Grace St 290 meters
306
506
College St at Bathurst St 380 meters
306
506

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