Scotiabank

Just had the worst customer service experience, three tellers working still took over 25 minutes to get to the counter. They really need to get up-to-date with technology way to slow , They need to hire some young people who are more text savvy. It took the teller about 30 seconds to type my name she was typing one finger at a time on the keyboard. Took a total of 45 minutes. Out of all the Scotia Bank this was my worst experience I’ve had with them I would definitely not recommend this one, the one across the highway at the shopping mall is much better.
8 years ago (02-04-2018)

Just going to confirm what all the other 1 star reviews mention. - Only care when its too late. - They refuse to do the things you ask of them. - They do not provide the best solutions for your situation. - Some of the employees are disrespectful.. - Don't get comfortable with your financial planner as they will change them in 6 months and you give your account to the newest member of the team. Yesterday was the last straw. My wife and I are in the process of switching EVERYTHING over to BMO. If you insist on sticking with Scotia bank, try the one on St-Jeans next to Boustans and across from Baton Rouge.
8 years ago (12-10-2017)

Very incompetent staff (with minor exceptions) Very impersonal business paractise/ethics ** read the fine print when being offered over-draft protection... oh and make sure they put it on the Proper account, as they failed to do so with my account ** Employees seem to be recycled here as I had 3 different account managers over 18 months. Over-all worst bank I've ever been with ever. It takes months to get any support or response from staff. Highly Un-recommended. Beware.
8 years ago (09-08-2017)

I have never met a bank with such incompetent employees. I went to get a personal loan 4 months ago and I had to be called back on three separate occasions in the week following, because the "banking specialist" forgot to either have me sign something or just forgot to give me ANY of the correct paper work. On the 4th trip there for another of their mistakes, the bank manager gave me a check for 25$ to make up for their incompetencies. I have had a credit card with them for a few years now and I received a call saying that I was pre-approved to have the credit limit increased. I had to go in to get it done. So I went it. The woman had no clue how to read the screens and figure out how to do a credit limit increase. She flicked through the same 3 screens about 20 times each trying to figure it out and then finally 25 minutes later, (without ever having typed anything) said it was done and that I would see the changes in 24 hours. 50+ hours later, no change. Emailed and called, no answer and no responses back. DON'T GO TO THIS BRANCH!!!
9 years ago (05-04-2017)

Terrible experience, a complete waste and time of money. They are only willing to listen to you when its too late, I have never delt with such an unprofessional bank before.
9 years ago (02-05-2017)