Scotiabank

This place doesn't even deserve a single star. There was no selection for zero stars so I had to select one star! I went to the ABM Interac machine to withdraw $400.00 in cash on Jan.16/18. The bills were in $20 denominations. There were ten $20 bills that were torn, missing a corner or badly taped back together. I waited patiently for a teller. After 7 minutes of waiting, a teller was available. I asked if she could exchange the damaged bills. The Indian lady said NO! She said she wanted proof that I withdrew the money from that branch. I don't keep withdrawal slips and sometimes the machine doesn't give you one. What TERRIBLE customer service! I am going to close my account with this bank and switch over to a bank that offers their clients the service they expect. TD has great hours and excellent service.
7 years ago (19-01-2018)

Great new location. Direct access from the metro & reso. Super friendly staff.
8 years ago (02-10-2017)

M -F and 9AM - 5PM. Are you kidding me??? They have a horrific IVR for phone menu. Impossible to get a hold of anyone. I called our bank representative maybe 10 times over two days. He has not returned our call. And I know he is in office. This is absolutely unacceptable. I can't speak for Scotiabank overall but I highly recommend avoiding this branch.
9 years ago (25-11-2016)

Bright, modern branch.
7 years ago (15-02-2018)

i wanted to get my credit card limit increased and when i went to the bank for that, they needed some extra document of mine. when the next day i took the required document to this branch, they just refused to increase my limit. and when i later complaint for the system, one of their financial advisor said "i know scotia sucks". this branch is simply the worst!!!
9 years ago (14-11-2016)