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Reviews, get directions and information for Sani Sport Inc

Sani Sport Inc
Address: 7777 Boulevard Marie-Victorin, Brossard, QC J4W 1B3, Canada
Phone: (450) 465-7220
State: Québec
County: Champlain
City: Brossard
Zip Code: J4W 1B3


Opening Hours

Monday: 6:30 AM – 12:30 AM
Tuesday: 6:30 AM – 12:30 AM
Wednesday: 6:30 AM – 12:30 AM
Thursday: 6:30 AM – 12:30 AM
Friday: 6:30 AM – 12:30 AM
Saturday: 6:30 AM – 11:30 PM
Sunday: 6:30 AM – 11:30 PM


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Reviews
Disappointing ExperiencennI’ve been a member at this gym for some time, primarily for squash, but my recent experience has been very disappointing. Without any prior notice, the gym raised the membership price specifically for squash and racquetball players. This increase might have been acceptable if the facilities were up to par, but unfortunately, they aren’t.nnThroughout the entire summer, the locker rooms were unavailable, forcing members to change in inconvenient locations and with no showers. To make matters worse, the squash courts are in terrible condition—damaged floors, and walls that clearly haven’t been maintained.nnFor the price we’re paying, I expected better communication and quality from the gym. Instead of giving us a rebate because we had no lockers available, they raised their prices.
Is this place ran by clowns? I have been asking for an update for the locker rooms and each time an employee gives me a different answer. It's completely unacceptable to run a sports club without locker rooms, very unhygienic. I can understand few weeks but over 3 months? Unacceptable.nnOn top of that the gym is falling apart, the courts and restaurant are are very old and not well maintained. You're better off reserving a court through the city.nnHorrible place, will not return to such mismanaged club.
Over 4 months no locker room. Promised ready to be in August, now almost October. Unacceptable for the pricing they charge. Hire professional contractors that can RESPECT a deadline if you have the audacity to charge these outrageous prices instead of hiring shady contractors.nnTheir gym equipment is also falling apart. Very dark place too. Many many high caliber gyms opening up in Brossard. Going to switch and simply rent a tennis court elsewhere. Their clientele is 50+. What will they do when they won't be able to workout anymore? Close their doors.nnps: all their recent reviews are 1 star.. says a lot.
I’ve been a member since a few months but I feel like I’m being robbed each day. For context, I simply chose this place because of 1 specific sport. In the south shore there is only 2 options, maybe they know this and they think that they can do whatever they want.nFirst, in the summer there is a great reduction of hours ie it closes at 4pm in the weekend, which is the times that most working people can come.nSecond, we have to pay the fee to join the tennis federation, even though we don’t play tennis, neither do we ever reserve the tennis court! It’s a small amount so I was telling myself it’s ok, but still.nThird, I’ve been a member only for a few months but there are 3 occasions already that my reserved court are taken by other people.nFourth, when I paid for my annual subscription, it came with unlimited access to the court of my sport without any extra fee. Now suddenly, they just say that we now have to pay extra everytime we want to reserve the court. I don’t think this is an ethical practice to raise the price during our subscription. This is not how you treat your customers!nnEDIT after receiving the answer from Sani Sport: When we signed up, it said Tennis federation fee and NOT squash federation. We even asked the receptionist about this, and she said it was for the tennis federation and everyone signed up for racquet sports have to pay for it. So with your answer below, clearly it shows another problem that you didn’t train your employees well.
I am so disappointed on the service in this place and the way they are treating customers. I was to become a member because I play Pickelball and I want to try it today then I paid in advance but the girl her name Veronica refused to provide me a receipt for 69.99& court rent for Pickelball. Go figure why then she said when you come I will give you the receipt then onsite the second girl said that is not my problem I can’t give you a receipt go talk to the other girl but she is not here sorry. I told her you are talking on behalf of a corporation Sani sport you can’t say that. I told her I am recording this to share with the owner because I know him she said I don’t care you can share that. This new generation they don’t give a damn about customer and I don’t think they deserve a job.nI am a business woman and if someone from my employees talk like that to my customers, I will fire them immediately! These entitled employees can’t even do a good job for such a simple task.nUnbelievable. To whom it may concern I believe you should look closely to these two girlsnThanks
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