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Reviews, get directions and information for Sandman Hotel Edmonton West

Sandman Hotel Edmonton West

About

A comfortably furnished destination with easy access to all major highways, Sandman Hotel Edmonton West is perfectly situated near major attractions like West Edmonton Mall and the West Edmonton business district.

Story

Fully equipped with large meeting and banquet facilities, this property is great for hosting events such as corporate functions and weddings. Modern amenities such as an indoor pool, business centre and the sleek Chop Steakhouse & Bar also make it the perfect environment for vacation relaxation.

Whether you’re just stopping in, or are enjoying an extended stay, Sandman Hotel Edmonton West is always the smart choice.

Address: 17635 Stony Plain Rd, Edmonton, AB T5S 1E3, Canada
Phone: (780) 483-1385
ac.namdnas@snoitavreser
State: Alberta
County: Division No. 11
City: Edmonton
Zip Code: T5S 1E3


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Disgusting rooms - very unimpressed. I would 10/10 not recommend. The ‘pet friendly’ rooms are on the ‘ground’ level AKA the basement. We paid $300 for a room in which I would have preferred to sleep in my car. We have been in the basement hotel room for about 10 minutes and I can feel the mould growing in my lungs. The room is by far the worst I have ever been in, and given the price is it quite ridiculous. The room is next to the pool - and boy you can tell - as there is extreme humidity and damp floors. The carpet smells like something has died in the room and an animal very well could have as it even has holes in it. The baseboards are black and look like they have never been cleaned. While the pics of the pool make it look like a dream, it’s more of a nightmare - unless you enjoy swimming with bugs and garbage. The clerk at the front was even swatting bugs away while checking guests in. Hope you don’t have back problems, if so you might want to avoid the puddles on the way to your room. Do not stay here, I would advise to avoid it at all costs.
The service from the start to finish of our stay was fantastic. From Maria checking us in, to the rest of the hotel staff making sure we were comfortable, id 100% recommend this hotel. The location and amenities are great. The building itself is getting older but they make up for it with great service and clean rooms
At first, our stay didn’t start off great. The first room had a clogged toilet and stained sheets. Definitely not what we were expecting. But Jonard at the front desk was super helpful and quick to fix things. He got us moved to another room and made sure the duvet was replaced. Really appreciated the way he handled it. In the end, we were satisfied with the stay thanks to his great service!
Fantastic Stay at Sandman Hotel West Edmonton - Exceptional Service from Maria!nnI recently stayed at the Sandman Hotel West Edmonton, and it was an absolutely wonderful experience from start to finish. The hotel itself is beautifully maintained, with modern amenities and comfortable rooms that made it a relaxing retreat after a day of exploring the city.nnHowever, what really stood out to me was the outstanding service provided by Maria at the front desk. From the moment we checked in, Maria was warm, welcoming, and extremely helpful. She took the time to explain the amenities, offered great suggestions for nearby attractions, and went above and beyond to ensure our stay was comfortable. Her friendly and professional attitude made us feel like valued guests.nnThe location is also a major plus, with easy access to major attractions like West Edmonton Mall, dining, and shopping. The rooms were spotless, the beds were comfortable, and the amenities were top-notch, including a nice on-site restaurant and a well-maintained pool area.nnOverall, my experience at Sandman Hotel West Edmonton was fantastic, and I highly recommend it to anyone visiting the area. A special thank you to Maria for making our stay even more memorable!
Me and my wife had a fantastic stay. The rooms were clean, comfortable, and well-equipped, and was perfect for a relaxing getaway.nRenuka the housekeeping staff was incredible. She went over and above to make sure our stay exceeded expectations.The hotel is spotless, the staff are responsive, and their policies are accommodate. Renuka - the lady represents Sandman very well and works so hard!nThank you to Renuka checked us out who went above and beyond to make sure we were enjoying our stay. Their genuine care and attention to detail made all the difference. She even asked if there was anything we needed or if there was anything they could improve for our next visit. Such personalized service is rare and truly appreciated.nWe’ll definitely be booking here again, and I highly recommend this hotel to anyone looking for exceptional hospitality.
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