SAAQ

Pre-pandemic they where the best service point. Post-pandemic, they no longer offer service without appointments. If you show up without out an appointment there is a sense of resentment that is felt towards you. Even if you are over polite with them, and ask questions in a kind manner they treat you like you are lower class or something. They are public servants and seem to forget that we pay their salaries.

No possibility to get appointment in the system and no possibility to get service without previous book of appointment. That system sucks. There is no way that there will be no people that have problems now, so didn't book appointment before.

Works on scheduled rendez-vous only and schedule is full for next 2 months. Guys covid restrictions are gone for a year already, start working

Friendly staff and very quick service. The location is small but nicely organized. I came to take my picture and renew my drivers license and RAMQ card. I was out within 10 minutes which has never happened at an saaq location before. Very satisfied with the experience.

COVID19 safety protocols are enforced in the entrance. You must book an appointment online first, which is pretty easy. Not crowded when compared to the West Island. Staff is friendly and fully bilingual. Before the pandemic there was waiting times but nothing unbearable.

I cant get my learners permit to restart my driving classes, Im an immigrant and I cant find a way to make an appointment.

Fastest service ever. I went in on a Monday at 2:30pm but it took under 2 minutes to renew my license and take a picture. And yes, the girl spoke English with me... Mind you, she didn't seem pleased about it lol but still, 2 min in and out !!

2014. Poor service from receptionist, redirected me to 1-800 number without even listening to the question which was yes/no 10 sec question regarding their service availability. 2021. Had a very different from last time and understanding service. Rep went an extra mile for me! Good job!

Came in on my first day to get ownership of a pop up trailer I had just bought and was told to bring a parent because I was 17. So I come back to the saaq the next day with a parent and I am denied again saying I need the old owner of the vehicle... This was unclear and still is, staff members have a little attitude and should be more clear because I did as I was told and still got denied. If you are looking for fast service go there because half of them are rolling their thumbs.

Directions to SAAQ with public transportation

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