Ruth's Chris Steak House

My boyfriend and I came here for his birthday back in December and he got the ultimate celebration treatment. The staff was so friendly, helpful and welcoming. The food, top notch. Everything we had was phenomenal. The best garlic mashed potatoes we’ve ever had. Not to mention the steak that was grilled to perfection, just how we requested. Ambiance was warm and we had a private booth that provided a great dining experience for the occasion. We will definitely be coming back next time we visit Niagara

Great atmosphere and service! All of the food we ordered was amazing, especially the main steak & stuffed chicken! Food portions are large, we had left overs. Lily was our server, she was super nice informative and attentive the whole time! Would definitely return for another outstanding dinner!

So glad we finally went. We live in Niagara Falls so it is not somewhere we usually go for dinner but wanted to treat ourselves. Not disappointed at all. The service was top notch, the private booth was so comfy and the food was amazing and totally worth the cost. We asked for the Tourist tax to be removed and there were no issues at all having it taken off. This allowed us to tip our server more as well. If you want fine dining and a big selection of steak and even seafood you must go here. There was a private party going on so some of their music was taking over the nice music playing and alot of foot traffic but it didn't bother us too much.

Went for our anniversary, steak is ok this time, not as good as the previous times that we went. My husband ordered a medium and it’s slightly over cooked, my medium rare however was cooked perfectly. Their spicy shrimp is really good, brussel sprouts too are good, those are our regular orders every time we go.

To start all the food tasted great and the drinks were good. The service was fantastic. Our server Martina was the best! That being said, it was way overpriced Also the service was great but they miss cooked about 3 of our steaks the first time, brought out new ones at no extra charge, but you'd expect it to be perfect the first time when you're paying that kind of money. They also brought us a round of shots for all the mishaps during the night Not worth the price tag but they really made up for the way they treated us as a group

best steakhouse i’ve ever been to. the service was incredible, and it was totally worth it! very juicy and rich/ high quality steak! the stuffed chicken is one of my favourite things on the menu, but it is a little salty. still a 10/10 & i definitely recommend it! the shrimp was very bland & didn’t really have seasoning, for $28 i definitely wouldn’t recommend that. the mac and cheese is the best! it’s so creamy and cheesy! the staff there are amazing & very professional. they gave me free chocolate cake on my birthday. i’m not a fan of chocolate, but this is the best chocolate cake i’ve had before. it has a very rich flavour, and tastes homemade. my bill total was $313.

We visited Ruth Chris for our anniversary dinner and got the porterhouse for two and à side of mash potatoes. 1. The porterhouse comes with two different cuts of meat - the filet and some other cut - strip, I believe. The filet was tasty, the otherside was flavorless & forgettable. The mash was boring and basic. It could have used some mascarpone to give it some richness. 2. The voucher that the hotel provided $50 is only valid if you order two entrés and sides. They dont tell you that up front - only once you are seated. That's deceiving. 3. Their menu doesn't list prices. I get that they are going for high end menus where prices are not listed but in today's culture, Transparency is key! 4. Our waitress stopped by every 2-3 minutes which was exhausting especially when we are celebrating an anniversary and want a little bit of privacy to chat and enjoy each others company. 5. I had let them know in advance we were celebrating an anniversary and the front of the house mentioned it when we arrived so they knew. Ruth Chris' staff did nothing to make us feel spécial - it was pathetic. Even the keg offers dessert on the house. A drink or desert would have been a nice touch. 6. Upon being seated, I mentioned the discount from the hotel to the waitress. When the bill came, she had not discounted the bill. I settled the bill and when I asked about the discount, she forgot but was very flustered and made it seem like its a lot of work to refund and charge us the right price. Its only fair and the right thing to do. I was okay with the extra work but instead of refunding and charging me the right amt, they took me to the front desk and gave me a $50 credit on my cc. This was annoying because the bs niagara falls tourist tax, tax and tip were charged on the original full price vs the discounted price which means Ruth Chris made roughly $10 extra dollars on my purchase. Not a big deal if it's one customer but if they are doing it to multiple tables, Ruth Chris is profiting of customers and it's a total scam! Overall, so not worth the money or experience. I was expecting to be blown away by the food but it was disappointing.

Over priced and over cooked ! Over 140$ CAD for one steak does not includ any sides that’s another 30$ if you want potatoes or veggies ! no seasoning just salt and pepper on everything . I had the filet mignon and lobster. The steak is served on a super hot plate which keeps cooking the steak. I wanted mine medium rare - more rare than medium and by the time I cut through it, it was beyond well done - they replaced it with another and I switched the steak to a cold plate so it wouldn’t over cook . The cheesecake was delicious and is literally a whole cake ! All and all it was not Worth the money whatsoever and I would not recommend - the keg has better steak ! Parking: Parking is free at the Sheraton hotel if you have a Ruth Chris reservation

Solid choice for a good steak. But keep in mind it's more expensive than other locations. Also it's extremely dark inside. Service is fast and friendly. I highly recommend the roasted brussel sprouts.Food: 4/5

First time here, love it and will return!! Steak was done perfectly to pair with our Asparagus and the most amazing REAL REAL mash potatoes!!!! Thank you to our wonderful waiters who had to multi task with a wedding and new regulations of the first stage of businesses reopening. Price was on point and I see a lot of people comparing the Keg to Ruth’s… If you enjoy a tougher stake that’s your preference. If you enjoy cutting a steak and have it melt in your mouth with the taste of butter and erbs then Ruth is the to go place.