Royal Canadian Mounted Police (RCMP)

Very incompetent and unhelpful. My car was stolen and when the internet helped me out and found it, it took these guys 2 times to determine the car was stolen. The first time they went out I called in and they basically told the person they could have my car because they didn't check properly. They went back a second time because the internet and people are awesome and pressured them to go back. They then found that the vin was removed and replaced and scratched out in 5 of the 7 places. Like how did you miss that a vin was tampered with and only a few of the locations were replaced??? After they seized the vehicle it took them a long time to tell me that they had found it. By the time I was notified, it had been racking up impound storage fees which they said they would pay a portion of up to the point where they notified my insurance company. Thing is they notified my insurance but not me. By the time I found out about it (which was already a while past the time they said they would pay for), I still needed to get all the paperwork (new vin $600, insurance $80, registration $60) done which increased the storage bill to about $600 which could have been less if there had been better communication. All the things I had to do took time like finding someone to get me to the car which is 2 hours away as well as getting the new vin and stuff so I would have appreciated it if I was given more notice. When I went to pick up the vehicle, I was told that no key was recovered with the vehicle so now I need to spend more money to get that sorted out when they could have confiscated the key along with the car since it was being sold when they were notified which meant it had a key. And now at this point because it is illegal to change the lock and key, all I can do is get a new key cut but if the people who took my car find out where I am, they have a copy of the key to take the car again. Contacting the person in charge of my case is impossible tried to call them a few times they are never at the office and I'm still waiting for her to respond to my voice mail the I left about mid August (it is now coming up to mid September). During what conversations I did have with the constable in charge of my case she was not empathetic at all, rude, and sounded like all she wanted was to get off the phone and do something else. She was very unhelpful and made me feel belittled. So unless you want to be victim blamed for a crime, get no updates on a ongoing investigation involving you, and be treated like a second class citizen who isn't worth the time of day, I would suggest avoiding dealing with these people unless you have to like I had to.
9 years ago (09-09-2017)

Complete waste of my time. What is their purpose? I will drive to Red Deer next time, hopefully they will provide some sort of service. The Blackfalds station has proved to be incompetent on more than one occasion.
9 years ago (21-08-2017)

Dispatch was great. But the following officer couldn't give two shits. Made a call for an officer to call me back about a drug house in my area, Nothing. So I made another call and a different officer answering saying he would call me back and again nothing. I tried one more time and again no call back.i don't know about other areas but here in blackfalds they are next to useless.
9 years ago (12-06-2017)

The attending member was very helpful and effective, keep up the good work!
9 years ago (17-05-2017)

Called and line was busy, tired three times, can't awnser the phone??? Retards
10 years ago (14-08-2016)