Roto-Rooter

I was not very impressed with Roto-Rooter. I called regarding a backed up kitchen sink. They scheduled an appointment for that evening. The plumber arrived during the scheduled time and was nice enough, but the estimate he gave was super high- a starting price of $360 to snake the drain. We had some calls in to other local plumbers, so we decided to hold off and wait to see what other estimates we received. I'm so thankful we did! The local company we went with who sent two men that worked on the drains for two hours straight only charged us $180! Seeing how much extra work this other company did, I'm sure the final cost from Roto-Rooter would have been much higher than the starting price they quoted us. The only benefit Roto-Rooter offered was a faster appointment, so if your job can wait a few hours, save yourself the hundreds of dollars and choose something local like Superior Plumbing. We're so glad we did.
9 years ago (02-09-2017)

We called their answering service last night regarding a slow drain and they never bothered to return the phone call.
15 years ago (16-11-2011)