Roof Lines East Inc

***PLEASE READ BEFORE BOOKING WITH ROOFLINES*** In all the years I have worked with various contractors Rooflines is one of the most unprofessional contractors I have encountered. Rooflines was referred to us by a local Oakville builder to redo some work done by another contractor. They seemed nice on the initial meeting which happened in the summer of 2017. The work was being paid for by the builder not by us and Rooflines assured us that this was a job that was no issue to complete. They were quite informative showing us all the issues caused by the previous roofer and said they would come back shortly to get the job done. Weeks passed, months passed and at the end of the summer we followed up. Rooflines said they were very busy but would get it done. Again more time passed that we are now into December. Spoke with Rooflines on the phone which the person on the phone I spoke with was in a bad mood and I asked when he was coming to get the work done. They wouldn’t give me a day or time, but assured me it would be done between Christmas and New Years. New year rolls around and I am now extremely frustrated so I phoned the office. I took multiple voicemails no one answers the phone live and a pointed email to my builder saying we need the work done or they should get another roofer to do it. Rooflines finally calls me the day after the email went out to the builder and starts swearing at me telling me that I shouldn’t have sent that email to the builder. They said he will get the work done and hopes they never hear from me again. It wasn’t just the excessive swearing, but that rooflines completely made me feel like I was inconveniencing them and ruining their day because I was holding them accountable to the work they said he would get done many months ago. To top it off they said it was only 4-5 hours worth of work!! When the rooflines team ended up completing the work they did a sloppy job in the portion they were responsible to fix especially when compared to how the rest of the home was finished. Thankfully it is on the back portion of the house up high where it is not very visible. I would have been much more upset had rooflines done work that was highlight visible. Maybe this was an isolated example, but if I need anything done for my roof I would never use Rooflines and I highly recommend to pass this experience on to anyone who is looking for a roofer.

Roofline was quick to do the roof of my new home in Mississauga just before first December snowfall : In the last two years there have been a few shingles that flew off and they attended to their repairs in a professional and timely manner. I would definitely recommend this company to anyone who needs a roof.

if you want a roof job that will last do not go with this company, his performance was the height of mediocrity. Repeated calls for repair work go unanswered, i offered to pay and still nothing. The roofers i did get looked at the job and said it was the worst they have ever seen. When i told them the company they said actually for them it was the best of the worst. save your money go elsewhere. There were so many problems i can't list them all.

Look no further than roof lines if you want the best craftsmanship for your home or business

Awesome service too quality materials and installers. Great team at Roof lines