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Reviews, get directions and information for RONA

RONA

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RONA has the best articles and products for your renovation, construction, and home decoration projects.



"RONA has the best articles and products for your renovation, construction, and home decoration projects."
Address: 860 Murray St, Wallaceburg, ON N8A 1W4, Canada
Phone: (519) 627-2228
State: Ontario
County: Chatham-Kent Division
City: Chatham-Kent
Zip Code: N8A 1W4


Opening Hours

Monday: 7:00 AM – 8:00 PM
Tuesday: 7:00 AM – 8:00 PM
Wednesday: 7:00 AM – 8:00 PM
Thursday: 7:00 AM – 8:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 8:00 AM – 6:00 PM


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Reviews
We had purchased an EBSU Eklipse 4 drawer Base cabinet online. When we opened it, the bottom was damaged. Okay, easy enough to exchange. Get a second one home, same thing! Easy enough to exchange again. The third one seemed to be in good condition and when it was about to be installed, we noticed that one of the drawers has a big crack on the inside, from top to bottom. For the cost of this cabinet, it needs to be perfect, so we called the store and we can exchange just the drawer. The rest of our cabinets upper and lower in the same brand were in great shape. I am not sure what was wrong with those 4 drawer cabinets, but we appreciate the customer service at our local Rona in Chatham that were willing to make it right.
Everytime we walk through Rona's doors in Chatham we get excellent service! Sylvain gave me 10 star customer service! From the moment I walked to the back desk he took great care of me and educated me on the best products to use for painting my livingroom, kitchen and hallway. He even answered questions on the right product I would need to paint my deck and the best one! Our house went from a dark grey to a beautiful peach that makes our home look brighter and so much warmer. We love it. The below picture is the deck. We would not have known the best product without Sylvain's assistance. Merci beaucoup Sylvain!
Chad the manager was exceptional with his customer service. Not only did he help me find what I needed, he also put everything in the truck for me. I have a sore back, and unable to. A true gentleman. This is Rona is a 5 star experience! Thank you!
Very helpful and pleasant staff. Brought me right to the products I was looking for.
I just had one of the most amazing customer service experiences of my life. Sylvain Pitre Assistant Manager is an employee that a company could only be so lucky to employ. This Gentleman went above and beyond for his company, not for himself but for his Company...I will be trying to make this store a frequent store I shop at because of his actions, I live in Belle River and I will still go out of my way to shop there when possible because of this Sylvain's actions. Sharing this story with everyone I can is the least I can do! Keep up the good work, customer service is a dying breed these days!
Great store and staff. .well worth the hour drive
I went in to get a plastic mini green house. It said on line that they had 48 of them. I asked one of the employees if they knew where they were. They said no. So I asked another employee and he took me right to them. The customer service needs some serious training.
I went to rona for the first time,a little tricky to find coming from blenheim. The staff was helpful not so knowledable at least the person I dealt with. I found the store to be crowded with product. This is the reason I gave it a four star rating.
Good store. Good service, great employees.
Great service, nice quality products
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