RONA Ferlac Inc.

Good prices on seasonal equipments. Plants and gardens. Specials are awsome.

Whatever you need, you'll find it here!

I gave one star because it's not possible to give zero. We made an online purchase of items available exclusively online with a promise of a delivery date within the next two days. We chose to purchase from Rona because of this delivery date. In fact, the delivery date is not respected. Rona sets you an attractive date without intending to respect it. This is misleading information! Afterwards, it's a hassle to get shipment tracking. Customer service directs us to the carrier who also does not know when my goods will be delivered. In addition, their subscription to the newsletter is also misleading because the exclusion details are not indicated during the subscription. In the end, the promo code didn't work because my items weren't eligible. This merchant no longer inspires me with confidence! In short, avoid buying from Rona!

The lumberyard which is closed on Sunday is completely illogical, two sellers at the materials counter but who cannot sell materials because there is no one in the yard, last time I went to Ferlac

The owner rents a house. All the steps were done by his secretary. We drove more than 12 hours to visit this house. In addition, the house was terribly lacking in maintenance... wallpaper rolling off the walls, poorly painted paint everywhere in the house, chalk paint on the doors?, graffiti in the basement, literally a start of water damage in the soul floor and staircase banister in the basement room… we will not even talk about the waste everywhere outside… despite this, we were going to give a lot to this place which clearly needed it…. We were told that we were the first for sure. I even asked if they were serious, to avoid wasting time and money... In addition, to get approved by the insurance company for nothing. We were told that we should have news on May 23 visit on the 20th... but oops, they are on vacation for 1 week without notifying us... obviously the week passes and nothing. Again on May 30th they called us to tell us that we are going to have this recalled?! Since then, no more news... my partner had to let his new job happen with a promotion... No wonder they are looking for labor time...