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Reviews, get directions and information for Rogers Plus

Rogers Plus
"From cell phones with unlimited data plans to high-speed internet and IPTV services, our Rogers store in Edmonton can make more possible. Shop the latest phones including iPhone, Samsung Galaxy, Google Pixel and Huawei. We have tablets and smartwatches too. Then choose the perfect phone plan for you – whether it’s no-contract, $0 down, or financing. Need internet or whole-home WiFi? Check out our packages at great prices, or bundle it up with Ignite TV! And if you’re looking for home security, we’ve got you covered with our home monitoring and automation packages. Looking for home phones? We have packages with unlimited Canada wide calling and long-distance features. Visit us in-store or call us today – we’re happy to help!"
Address: 160 82nd Avenue Unit 183 , Edmonton T6C 4E3, AB, CA
Phone: (780) 463-0864
State: AB
City: Edmonton
Zip Code: T6C 4E3



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Reviews
I came in here frustrated and annoyed because I was given the run around for a sim card. something that was supposed to be a quick pick up turned into days of me trying to figure out where my sim card was because of fido. Jason took the time to call rogers customer service for me and figure out a new sim card and set up my second line instead of going back to deal with the fido lady. Thank you Jason
I recently had excellent service from Garth. He set me up with a great phone, and gave me some great recommendations!
I had the BEST customer service experience at this location with Arthur. I had HUGE problems with Apple trying to upgrade to a non-Apple product, and he went above and beyond any service I have had to help me out. I saw him doing the same with other customers, and in this crappy customer service age, it was so refreshing to deal with someone who actually cared about me, my phone, and my upcoming trip to Jasper! He did everything he could possible and it renewed my faith in customer service! There was another manager on duty who helped me as well another day, I believe his name was Ari, they both were amazing! I would definitely recommend these guys to anyone, and thank you so much Arthur!!
This is a beautiful store that reminds you about all the beautiful things technology. The staff needs better training, as they are morbid, unenthusiastic and frankly the very opposite of the space. This is a shame, a simple transaction takes ages as they regurgitate useless information designed to pass the time on the clock while holding customers ransom.
I had awesome customer service experienced with Steven on this location. He was very helpful and patient. Thank you as well to the store manager for helping us to resolve the problem about my account. Thank you Guys! Rogers please promote these gentlemen, they are better than calling the customer service.
Staff are friendly and I belive the customer service here is taken seriously. This place is nestled down two doors away from Safeway. Store always looks professional and clean. Halloween was a big one for the fam the guys from Roger's made it pretty thrilling.
Everyone at the store was very responsive and explained everything clearly. Staff was friendly and made sure I was satisfied with my service. Would definitely go back there for Rogers service!
The staff here do NOT want to do anything. I wanted to buy a new phone and port my existing number to Rogers. "Do it online". Can we not do it here also? "Do it online". Can I pick out a phone while I am here? "Do it online". "Do it online". "Do it online" Why does Rogers even have a store with staff? Why not simply put up a large sign that says the following: "GO AWAY and go to Rogers online. We DON'T want to help you. We DON'T even want to talk to you."
Very worst service. They don’t have knowledge. Customer service agent giving different info and they different. They didn't match to each other
Purchased the New Samsung S9+ Today! Zack and Chris were super helpful in working through some issues that had come up. They helped me back up my phone, install a new screen protector and also helped me with my current plan adding 2GB of data for a small increase. At points I probably said I was leaving Rogers... and it wasn't Rogers who kept me with Rogers... It was Zack and Chris. I will take care of all my future phone deals with Bonnie Doon Rogers!
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