Regency Inn & Suites

Drug addict Haven!! Heroin needles being left sticking out of vents, forget about no room service, dirty towels, rugs that weren't vacuumed & dirty bedding. Worst motel I've ever stayed in.
7 years ago (02-03-2018)

I booked this hotel due to a last minute college event in the city. I needed cheap lodging. THEN I read reviews and was very nervous about my son and I staying there. What a pleasant surprise! Yes, it has outdated furniture and chipped woodwork. It also has huge rooms, comfortable beds, funky bathroom is clean, and has the best pool I've seen in several hotels! The pool is Olympic in length and has the cleanest, great temperature water. The tile could be scrubbed more but it was great to swim in. We read that it was noisy, but didn't hear anything all night. The breakfast was typical continental - but included yogurt and boiled eggs too. We were greeted pleasantly the night we came in and the two remembered details about us and wished us well with our particular activities when we left. We were very pleased.
8 years ago (19-10-2017)

Horribly filthy hotel. I was a pizza delivery driver in the area, so I never actually stayed there, but I have definitely been there enough to know not to. First off, don't look at the pictures, they are very misleading. Pool almost always has feces in it. Rooms are dirty and extremely outdated. There are always bugs. Room numbering system is completely whack. Hotel smells awful. Half of the people that stay there, live there. Always police around, arresting someone. Big drug problems. Big prostitution problems. Seems to be the only place that draws the criminals in Eau Claire. Weird people hanging around. Avoid this hotel at all costs if you can. Only plus side is that the staff are nice, even though they are well understaffed.
8 years ago (12-09-2017)

This place had stains on sheets, on ground along with crumbs and bugs in lights. The hot tub was drained and wall had cracks and windows outside of rooms were shattered and fixed with tape. PIECE OF SH**
7 years ago (10-03-2018)

This place needs ALOT of work. Used to be gorgeous, and fancy....lots of cosmetic problems...and bad overall cleanliness. Sad, as it used to be amazing and loved staying here!!
7 years ago (21-01-2018)