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Rockland Trust

  1. Barnstable County
  2. Barnstable County Bank

Reviews, get directions and information for Rockland Trust

"Take care of your banking and mortgage lending needs at the Rockland MA Branch. Located on Union Street, our Rockland branch is open 6 days a week to serve your banking needs. Stop by or call us to learn more about our free checking and business banking services."
Address: 333 Cotuit Rd, Sandwich, MA 02563, USA
Phone: (508) 888-5813
State: Massachusetts
County: Barnstable County
Zip Code: 02563


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Reviews
All the negatives and impersonalization of a big bank with none of the benefits. Monday was a bank holiday, apparently their online banking went unusable and you were given a number to call, call the number straight to "the bank is closed". Being locked out of zelle since i apparently NEED to use it through your online banking app was a significant inconvenience. Real banks have 24/7 staff on hand to keep online banking up in the modern world. Rockland does not.
Dorchester Lowers Mills Branch is fantastic. It's like an alternative universe. When I call the phone is answered in no more than three rings, a human being answers the phone and always is professional, courteous and helpful. Suzanne Spargo and her staff are the best.
If I could give negative stars I would! All I was trying to find out was how much you needed to open a checking and savings account. When I called one of the prompts that I pressed was for new accounts and the product and services they provide. When the woman answered in an adequate amount of time, I told her what my question was and she put me on hold. I figured maybe she would know right away especially if this seemed like her job. She had me on hold for 10 minutes and then came back and said she was sorry but she couldn’t help me with that and that she would send me through to someone that could. I said thank you to her and she put me on hold again. I listened to the same exact music that was on when she put me on hold and after about 10 more minutes it changed to different music and then there were those random speeches from an automated service that told me about their services. I waited on hold for 34 minutes and no one ever got back to me. I tried calling back six different times and each time I called back the wait time for someone was either 25 minutes or 30 minutes or 35 minutes. I called the Rockland bank in Rockland and it’s supposedly 35 minutes to talk to somebody ‍ It is ridiculous that the woman that I spoke to did not know a simple answer, but I’m pretty sure every person at the bank should know about starting a new account and how much you need for it. The prompt that I had to press was literally for that exact reason and this woman didn’t know what she was doing and then passed the buck and no one ever answered. They will never get my business and I will make sure to tell everyone I know how awful they actually are!
I can not believe $75k wire transfer Asap bank lady see don’t know abc what a mess if I have money I make $૩ Million . Trying to or thinking law suit rockland trust bank ma.
Called the Burlington location and talked with Luke. He was so incredibly helpful and took the time to listen to my issue. He was so gracious and solved my issue so quickly. Thanks Luke and love banking here.
Had a little oopsie and Laura Lombard in Halifax was so nice and helpful. Great service. TY
The absolute worst bank I've ever had to deal with for personal banking. Never return calls, terrible customer service, high fees.... stay away. Try TD Bank... I really like TD.
I always liked Rockland Trust, but the Loan Officer I am dealing with leaves me hanging. Responds to messages days or weeks later. Same excuse”I was away for weekend “. Or she just ignores me. Terrible experience! So disappointed.
One star is too much for the person I dealt with on a mortgage request. Highly disappointed with her attitude and the way she addressed me. It almost seemed like she thought I was retarded or something. Twilight Zonish. I wrote to a manager and a week later I’m still waiting for his call. If you need a mortgage go somewhere else.
i i went swap a check it today 10/16 i presented my driver’s license and already wanted my social number, give i asked if were of the fbi, not like take more of 30 minutes for swap a check, am honest and paid my taxes and had woman it that works that stayed me questioning a hill questions, i i've sent connect for who had me given the check, all without education and ignorant this bank if finds in the city of rockland I hope to never enter this bank again, because I was very disappointed and because they treated me badly
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