Rock Valley Compounding Pharmacy

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About

This account is managed by the staff of Rock Valley Compounding Pharmacy

Story

RVCRX is a new, state-of-the art compounding lab in the heart of Rockford, Illinois. Our pharmacists work closely with patients and their health care providers to create customized medicines to treat specific needs. Rock Valley Compounding Pharmacy is the first compounding-only pharmacy serving Rockford, IL and the stateline area. At RVCRX, we’re making medicine...better

Address: 811 S Perryville Rd #109, Rockford, IL 61108, USA

Phone: (779) 423-0542

Website

moc.xrcvr@ofni

State: Illinois

County: Winnebago County

Zip Code: 61108

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I did not expect this to be the best pharmacy experience I've had in years, but staff went above and beyond. Staff were very courteous and did not ask invasive questions. I am a technician myself, so I knew this combination in this route of administration was unusual. I was aware they may be suspicious that it wasn't a real prescription, or may be curious as to how I would need such a thing. But to my surprise, all of the staff were respectful and kind. They themselves conducted the whole insurance process, which I'm sure wasn't easy because it was a custom-made medicine. I am so used to dealing with insurance myself that I was very pleased when they said they would do so for me. They made sure I knew what was in this product, how to use it and when, possible risks, and what side effects there are. I go to school 2 hours south of their location, so I was nervous about the distance. Turns out I had nothing to worry about because they dealt with my situation all the time. They said laws about transferring had exceptions for when only a far-away pharmacy can fill a prescription. I asked if there would be transfer difficulties, since one of the ingredients was a category III controlled substance. They said this was routine for them and they would just call my insurance and let them know of the long distance transfer, and that the controlled status was no problem as long as everything could be identified. I expected this to be so much more difficult, but because staff were so well-trained, experienced, and willing to go the extra mile for the patient, this experience has been the easiest of my life. This was easier than picking up my routine, non-controlled, auto-refilled blood pressure meds. I recommend them so highly, that if I lived in Rockford I would have them be my main pharmacy, even for non-custom meds. Extra thanks to staff members Sam and Penny, who dealt with my insurance for me and transferred the script to a closer pharmacy, respectively.

 8 years ago (06-10-2017)

Was previously a customer of another home health care supplier (Integrated Home Care on Harrison Ave. in Rockford) but their customer service and prices were unsatisfactory in my judgement. I had been using them since Nihan & Martins Pharmacy went out of business several years ago. There was no other retail alternative for the supplies that I require in the Rockford area...or so I thought.
  Then I came across Lehans..Their prices (for the products I use) are much better than Integrated, and the customer service is head and shoulders above what I was experiencing over there. And..the lady who used to help me over at Nihans years ago, Julie, works for Lehans..Recommend highly😉

 8 years ago (24-04-2017)

Great service, intelligent staff, knowledgeable pharmacists, very competitive prices, wide selection of pharmacuetical​ products. Great experience.

 8 years ago (27-05-2017)

One mistake after the other. Going elsewhere.

 8 years ago (31-01-2017)

Very helpful and friendly.  

 9 years ago (15-12-2016)

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