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Reviews, get directions and information for Richmond Hill Country Club

Richmond Hill Country Club
Address: 8905 Bathurst St, Richmond Hill, ON L4C 0H4, Canada
Phone: (905) 731-2800
State: Ontario
County: York Regional Municipality
City: Richmond Hill
Zip Code: L4C 0H4


Opening Hours

Monday: 6:00 AM – 11:00 PM
Tuesday: 6:00 AM – 11:00 PM
Wednesday: 6:00 AM – 11:00 PM
Thursday: 6:00 AM – 11:00 PM
Friday: 6:00 AM – 10:00 PM
Saturday: 6:00 AM – 10:00 PM
Sunday: 6:00 AM – 10:00 PM


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Reviews
I recently held a seminar at the Richmond Hill Country Club and I cannot thank them enough for an outstanding job the club and staff did. Tracy Moses and all the staff were exceptional. Conscientious and Professional. Always inquiring if we needed help with anything. The room was absolutely perfect and my guests were very comfortable. The food was also perfect. Thank you Sam. I would not hesitate to refer anyone to use the Country club for an event like this. Thank you so much!!
The perfect venue for hosting a party! All the staff was friendly, helpful, and went out of their way to make it an amazing event. Great food and a nice atmosphere for a holiday party. Looking forward to next time :
We just held our daughter's Bat Mitzvah here and everything went so seamlessly. Tracy was such a joy to work with and we were si impressed with the attention to detail. Many thanks!!
I came to visit the facilities today Sunday 21 at around 1pm and the secretary Rachel provided the worst customer service I’ve ever encountered. I asked general questions about your tennis programs and her reply was “ I don’t know anything about that.” Since I came from far away I at least wanted to check out the tennis courts so I asked her where the tennis courts were and she failed to point me in their direction and instead said “I don’t want you walking around the facilities.” I didn’t want to wonder around the facilities. I wanted to check out the tennis courts from the viewers area. Before leaving the facility, I confronted her about her poor customer service and hostility towards me and the whole time she just avoided eye contact with me and proceeded working on her computer. She even laughed in my face along with the other girl who was also working at the desk. When I called her out on it she got up the desk and left me there talking. I firmly believe that this is not the first time she treats a customer like this and that she does not act like this with everyone, only with people of racial minorities, like myself. It is completely unprofessional, disrespectful, and above all, racist for a staff member to treat a customer this way. Train your staff better, especially your front desk staff who are the face of the club. This was definitely not a good impression of the club. I definitely no longer want to register for your tennis programs. Professionalism aside, why are people so rude and racist nowadays? So unbelievably shocking.
I recently visited Richmond Hill Country Club and was thoroughly impressed with the impeccable facilities and the exceptional customer service, especially from Tracy Murphy-Moses. The club's pristine environment, event venue, diverse amenities, and luxurious ambiance are truly outstanding. Tracey's professionalism and warmth made my experience unforgettable, reflecting the club's commitment to excellence. I highly recommend Richmond Hill Country Club for anyone seeking a top-tier recreational experience and event venue.
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