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Reviews, get directions and information for Richibucto Motors

Richibucto Motors

About

Our family has been proudly serving the drivers of Richibucto and Bouctouche since 1970.

Address: 20 Cartier Blvd, Richibucto, NB E4W 4A2, Canada
Phone: (506) 523-9111
moc.srotomotcubihcir@lareneg
State: New Brunswick
County: Kent County
City: Richibucto
Zip Code: E4W 4A2


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed


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Reviews
Excellent service, friendly staff !
DO NOT GO! So my fiancee took her 2017 ford explorer XLT in to get some recalls done. Well she was there she got them to reset the code for the door. It was lifting off so they said they would glue it back down. They snap it in half and basically say whoops. They won't fix it unless we pay $400. On top of this, the guy I was talking to was trying to make it our fault .nIt would be cheaper to work on your own vehicle with a brick then go to this place.
Very courteous, knowledgeable and friendly staff, recommend for sure
Our experience buying a 2024 Ford Bronco from Richibuctou Ford was great from beginning to end. The staff was friendly and helpful. We would recommend Richibuctou Ford if you are looking to buy a vehicle.
I usually don't write reviews, especially for smaller businesses, because I know how they can easily overshadow negative feedback with stellar reviews. However, I feel compelled to share my experience to help others avoid the same frustration.nnI brought my Lincoln Nautilus in for service on May 24, having scheduled an appointment well in advance. Upon arrival, I was informed that parts needed to be ordered. Understanding that this could take some time, I patiently waited. Four weeks later, I returned to check on the progress, only to be told that they hadn't had a chance to work on my car yet. They rescheduled me for June 28.nnOn June 28, I went back, expecting my car to be ready, but it still wasn't. I was then told to come back during the first week of July. By this time, my patience was wearing thin. When I returned in early July, they once again informed me that the car was not ready. On July 15, after nearly two months of back-and-forth, I was told that my car still wasn't ready and that it wouldn't be completed anytime soon because the technicians were starting their summer holidays.nnFrustrated and fed up after nearly nine weeks of waiting, I finally asked for my keys back and decided to take my car to Taylor Ford in Moncton. To my dismay, when I drove it home, it sounded awful, and now the backup camera doesn't work—clearly, someone had tampered with it. It seems to me that they couldn't figure out the problem and refused to admit it.nnI believe this entire ordeal stems from the business being severely understaffed. Management needs to step up and do a better job. The service department is on the frontline of customer satisfaction, but they can't perform effectively if they don't have enough staff to handle the workload. This has been an extremely disappointing experience, and I hope they address these issues promptly. Do better management!
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