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Reviews, get directions and information for Rexall Pharma Plus

Rexall Pharma Plus

About

Canada’s complete healthy daily living destination for the health conscious young family.

Story

Rexall and Rexall Pharma Plus pharmacies are focused on helping Canadians feel good about their health through easy access to a wide assortment of health and wellness services and products.

Address: 339 Raglan St S, Renfrew, ON K7V 1R6, Canada
Phone: (613) 432-7518
State: Ontario
County: Renfrew County
City: Renfrew
Zip Code: K7V 1R6


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 9:00 AM – 6:00 PM

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Reviews
Since using this pharmacy I have had nothing but problem. Phone pharmacy and they leave you on hold 15+ min. Mixed up prescriptions, rude in person. Pharmacist is friendly and front cash lovely. But pharmacy asst. Need a lesson in customer service.
As others have said, the pharmacy is absolute garbage. If you could give negative stars I certainly would. Had my spouse suffering in pain after a dental surgery and after waiting 3 hours they suddenly told me they were sorry but there was an issue with my health plan and they didn’t know how to stop solve it. they didn’t even bother to call or warn me. 1 person would tell me it was getting prepared while another couldn’t tell me where the paperwork was. Took my prescription to shoppers in Arnprior and had everything in hand 20 minutes later. They were reading it wrong in Rexall and couldn’t figure out the difference between the letter O and a zero…Absolute and utter incompetence in that pharmacy.
We left here never wanting to return, the older cashier with blue or pink hair seemed like we were inconveniencing her with our presence when she was trying to have a conversation with one of her friends that was ahead of us, she gave me attitude about an item I had placed in front of her and then proceeded to tell us we put our items on wrong side of counter when all she would have had to do is slide them through to scan but instead rolled her eyes and made us pick everything up and move it to the other side of her anyways, I almost left everything and walked out but instead I’ve just decided to take my business else where because I’m old school and customer service should be the top priority.
Storefront staff is super nice.nHowever, I do not recommend using their pharmacy. Multiple times I have waited several days when filling something and it is not ready for pick up. I have a toddler and can not wait for it which is why I use the system to fill them in advance.nnMost recently I picked up a prescription in December with only 14 days of a 90 day prescription in the package and nothing indicating they were short and would fill it later. At my previous pharmacy in another city I always had to sign off on this.nnThe last straw my doctor sent me in a different version of that medication today. I sent my partner to pick it up and they have gave him the rest of my last refill they didn’t tell me about. They filled the new medication with the old version. So now I have two bottles of medication in the wrong format!! They also put a notice on the bottle about having two prescriptions on file for the same medication. What a joke!!
The staff that work here are very personable and always so polite. However, the work done is horrific. I’ve consistently given 24-48 hours notice of a refill pickup and EVERY SINGLE TIME I show up at the time agreed upon it’s NEVER ready and I have to wait 15-20 mins. I can understand every once in a while it happening, but every time is ridiculous especially when it’s a time that they’ve suggested and agreed to.
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