Renfrew Public Library

I am tremendously disappointed that my mother, who is disabled, wasn't able to get into the library today! She was so excited to actually get some decent reading material however after parking in the only handicapped parking space we went through the doors and down a very long ramp to the children's area! Major let down! Then to find out we had to walk all the way around the building to the farthest corner to get into the adult area! Wow! Totally not very handicap friendly! Especially for those who are physically challenged and not in a wheelchair. So my mom actually made it to the corner of the street before she couldn't go any further. Like I said before Major disappointment. Now we know where to go in maybe our next visit will be successful? Perhaps you can do some appropriate signing to let people know where your access doors and ramps etc are for the handicapped.
8 years ago (21-02-2017)

Helpful and friendly librarians
8 years ago (23-05-2017)