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Reviews, get directions and information for Redwood Steak House

Address: 4965 Salling Dr , Lewiston 49756, MI, US
Phone: +1 989-786-2250
State: MI
City: Lewiston
Zip Code: 49756



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Reviews
Took my wife to her birthday dinner at the red wood steak house, neither of us had been here in 10+ years, we also invited another couple to join us. There were about 3-4 other tables in the dining area 1/4 of the tables. We were seated quickly and ordered our drinks and appetizers. They came out quickly and we're very good! That was the best part of the experience. We ordered our entree's and a couple more small tables came in. After about an hour an older women walked up to our server and said " where is our food? We have been here for an hour and a half!" At this time we had probably waited 45 minutes for our food since we placed the order. 15 minutes later they started to bring out our meals. An hour after we ordered it my wife ordered the king crab and was extremely excited to have it for her birthday. The waitress told her that the cooks had just checked the temp of it and put it back in because it wasn't up to temp so it would be a few minutes yet before she would receive it. Meanwhile, I ordered the 14 oz sirloin cooked to medium, it was served to me between medium well and we'll. I didn't complain and it tasted pretty good. The other couple that was with us ordered the prime rib medium rare , snow crab and lobster. The prime rib was served well done, and sent back. The lobster and snow crab was also over cooked and sent back. The waitress returned with a slice of medium rare prime rib and was good, the snow crab came back cooked better and tasted better. The lobster was never brought back to our table... My wife's king crab when she received it was over cooked and rubbery, I tried some and it didn't taste good at all. We didn't send it back. When we received our bill we had to send it back because it wasn't split like we asked when we arrived. When we got our bills back they weren't correct of who ordered what, but we figured it out between ourselves. The prices on the bill were higher than the menu showed, at the bottom of the bill it shows 2 different prices, one for cash and one with card, they charge a 4% fee for paying with a card, that is something that should be told when you receive your menus. Luckily I has some cash on me... We spoke with the manager about our experience, she was very sympathetic and apologized. She offered the couple we were with some gift cards, they told her to not nevermind because they likely would not be coming back. The manager did not offer myself or my wife any gift cards. She did not offer to comp anything off of either of our bills. mind you, just my wife's entree was $44 and she only ate a very small amount of it. If we ordered a $8 cheeseburger and it wasn't that good we wouldn't have said anything but when you pay a lot for food you expect it to taste at least decent. After myself and the other couple with us paid, we noticed there were extra charges for the mashed potatoes and gravy that on the menue were supposed to be included with our entree's. Also noticed that the lobster that was sent back was never taken off the bill... The manager was told and did nothing to rectify it. All of the manager talking and bill fixing took a long time, we were there for 2 1/2 hours. Not a very good experience, really sad it was for my wife's birthday dinner and she was disappointed. This restaurant definitely has some issues to work on. We might go back in a year or two just to give it another try, who knows, maybe everyone working was having an off night.
FALSE ADVERTISEMENT!!!!!This place is ridiculous!!! Ordered 5 burgers and an appetizer and the bill was almost $90... according to the menu it should be about half that at $50! Spoke to an employee and they blamed google! When the company has to approve what is posted!!! Charging different prices for bacon on 2 different burgers sounds fishy to me. MENU IS NOT CORRECT!!! BOGUS excuses about it and the food was not worth what I was forced to pay!
Quesdillas were hot and cheesy. Nashville hot chicken wings were tasty, not too spicy. Steak was cooked perfectly to order, squash side dish was very good if you like squash. Laina was a very attentive server. Thank you so much!
Tasty steak. Looking forward to seeing them busy again so we can eat in the dining room during the week.Food: 4/5
Service for the waitress was A1 the best service. The food was pretty good you have to try the fried bread amazing i had the 12oz strip with garlic butter mushroom sauce i recommend it with that being said i feel like $110 for three people to have dinner It's kinda pricey only one of us got steak the restaurant it self is cozy exactly what you expect from a small town bar/ resturant
Good food and drinks. Service was a bit slow but our waitress was new. Definitely would come back.
Awful, avoid like the plague. We were sat for an hour only to find out that "the kitchen says they never received your order and they're now closed" so we were essentially asked to leave because the waitress didn't put the order in. She still had the gall to charge us for our beers! I've never had worse service in my 35 years on Earth.
Steak was cooked perfectly medium rare, the jalapeño wontons were delicious. Love the atmosphere. Staff was friendly. Will definitely be back, easily my favorite restaurant in Lewiston. Only things they can improve on; veggies were frozen, feel like if they got more fresh ingredients they would really stand out amongst all the other frozen fried restaurants in town. And throw some fresh bread on the table, that’s definitely something every steak house does. But still, 5 stars, will definitely be back
Manage your expectations. You definitely get what you pay for here, which is edible steaks, ok service, and a majorly outdated, dirty restaurant. It will also take you roughly 2.5 hours to have a subslar dinner here, as the kitchen and service is very very very slow.Food: 2/5
Friendly staff and food typical down home American faire. Nice for a weekend breakfast or dinner
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