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RBC Royal Bank

  1. Stettler
  2. Stettler Bank

Reviews, get directions and information for RBC Royal Bank

RBC Royal Bank
"We have the largest network of branches and ATMs in Canada so you'll always have quick and convenient access when you need it.Many of our branches have Saturday or evening hours for your banking convenience. Need to deposit cash or cheques after hours? Night Deposit Services are available at most branches. Looking for a Loan, Mortgage or Investment advice? Book an appointment at a branch to get started."
Address: 4920 51 St, Stettler, AB T0C 2L0, Canada
Phone: (403) 742-2382
State: Alberta
County: Division No. 7
City: Stettler
Zip Code: T0C 2L0


Opening Hours

Monday: 9:30 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:30 AM – 5:00 PM
Friday: 9:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
So I had recently had a few negative interactions with this branch in Stettler that I had been dealing with roughly around 10 years. Back in 2018 I had a life event which was the worst time of my life. The legal actions took 1.5 years and of which I was proven innocent of. Yet this year on the 25th of October 2022 I was sent a letter that they are cancelling my banking relationship from a news article they seen from 2018. So they brought my worst time in my life right to the face again. I have nothing wrong with most the staff, yet was informed the event started by the manager. He most likely did this to me due to I made a complaint how they treated my overdraft. They wanted it paid off, which it was every payday, yet instead of calling, text or email they locked my bank card so I would have to go in. The accounts have now been closed and I recommend anyone considering RBC to choose more wisely.
The manager there is quite the character if you ask me. They took 2+ month to open our business bank account. Cassidi had never sent in the paper work. When i showed up to the branch to ask what was going on i was asked to leave the premises immediately. They didnt like the tone of my voice, i had my children with me at the time, no swears, no threats, a simple business meeting in my opinion. BUT, The manager made sure to ruin my name with RBC. All my accounts are getting closed now. I have been an RBC client for 18 years. I never had issues till i met the manager and Cassidi at the Stettler branch... to all the ladies at the front counter, thank you for the amazing support. Id give you a 5 stars.
I had to unfortunately deal with the manager from the stettler branch while he was helping in the red deer branch . He is VERY rude , do not waste your time going to RBC and dealing with the manager in anyway . He is not there to help clients . When trying to simply deposit my cheque and ask why all of a sudden my cheque was being held when it never has been he couldn’t give me a answer or cash the cheque for me . Pretty sad when I’ve even a customer for 10 years . And when I said I was going to leave RBC because I can never get any help he said to me do you think I want to help you when you say things like that …. Wow just wow . RBC is a joke and so are the staff .
This branch of RBC is fantastic. Everyone that I have ever come in contact with, that works here, is just downright amazing. Ive lived in this town since I was very young, and its been incredible to see the same familiar faces there after so many years. And of course the services are incredible, but this specific branch can be credited for hiring the best people on top of that!
Was out of province and everyone there was so helpful.
Rbc is a joke, non stop problems. Im closing my account with them.
Always helpful and friendly!
I've been with RBC all my life and never had issues until dealing with this branch. I am appalled at the incompetent employee they have working there. I applied for a vehicle loan, submitted documents, and waited for a MONTH to hear back. Missed calls, unreturned voicemails, and an email didn't cut it. I finally got through to her, and she suddenly fast tracked the application process. I found out afterward that she applied me for a line of credit, which was never once brought up in discussion. Now, I have a hard credit check on my file, and not the money I asked for. She's a sorry excuse for a bank advisor and should never have been promoted to assistant manager. I filed a complaint with the branch manager, but he did nothing to remedy the situation. He simply made excuses for her. Terrible people to deal with.
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