RBC Royal Bank

I don't usually review, but as I was checking my online bank statement I couldnt help notice a one-star review with no explanation. I'm guessing some rich troll with nothing better to do than hit a button to make people feel like crap. To a self-employed musician who has never had much money, the people who work at this branch have always been friendly, courteous and just professional enough to clear up any discrepancies (always my fault) quickly, efficiently and with good humour. I never felt belittled or looked down upon despite my economic inadequacies. The occasional NSF or extra sticky $20 that got deposited at the ATM by mistake was always credited to my account and I never ever had to beg or argue for some unreasonable charge (handed down from on high) to disappear or become an equitable compromise. I miss the amiable people there since I've had to move to the other side of town few years ago. This kind of service is so rare when it comes to all anyone seems to care about - money. Thanks a bunch, kids. You are missed.
8 years ago (20-06-2017)

This RBC branch allowed RBC VISA to illegally seize an $5,000.00 GIC from my 97 year old mother's accounts without even notifying her lawyer or her son and power of attorney for her accounts, which they were well aware of, and almost two weeks later have still not reversed this transaction, despite several phone calls to the branch and the legal dept of RBC in Toronto. This is an example of their financial advice abilities. To this date no one has apologized for this colossal error in fiddling with a 97 olds year accounts. Les Ewener, Vancouver, B C
15 years ago (01-10-2010)

Nuce
8 years ago (23-09-2017)