RBC Royal Bank

I find it funny how people respond negatively. I have NEVER had a problem with service or calls. Always super smiling and I have always been helped with fraud, applications, savings etc. I'm sure the negative comments come from rude customers I saw every day when I worked in customer service. XD

Good bank, but the entrance to the bank lacks maintenance, needs a good cleaning and painting, the parking lot is holey and outdated. Especially with the arrival of the new bank on the same street.nnModernization exists.

Terrible service, I have been a customer for over 40 years, we cannot reach anyone in the branch, we are asked for our customer card number when we call to check the opening hours of a branch, I don't see not relevant, if you don't give the customer card number you get hung up on. I am looking for another bank

I decided to open accounts there and I had some questions. I sent an email and showed up at the branch and it took 4-5 months to get back to me under the pretext that it was busy. Worst customer service I've had at a bank. Do not open an account with this bank.

The worst RBC branchnUnpleasant counter servicenUnsmiling staff who don't meet my needs