RBC Royal Bank

went in yesterday. was having a fine day. teller wasn't in a good mood. she behaved like she disliked her job. I said politely how are you today. she might as well have shrugged and rolled her eyes. she made a face like she was tired of answering any questions whatsoever. I felt like I had been treated with not a shred of customer service. I made the option to come into the bank rather than doing an e-transfer-- now wish I'd done the transfer!!
7 years ago (21-02-2018)

While waiting in line i overhear a woman stating this is the slowest bank in penticton. I asked slowest RBC or bank? She responds, slowest bank period. I continue to wait . . . Only to find i have left my drivers license in my purse (not diaper bag lol). I am left feeling the other picture ID and answering security questions will suffice for me to pick up my replacement credit card, But no! after all of that I have just been strung along for 15 minutes with a sleeping baby and husband waiting in the car. So frustrating! I understand I needed my government issues ID - next time just cut to the chase RBC. Wont get that hour of my life back!
7 years ago (18-09-2017)

Main branch busy!
7 years ago (27-08-2017)