RBC Royal Bank

The bank manager is exceptional! The rest of the staff too. It's not always easy working in the public sector, everyone does their best, but we, with my mother's estate, have always received great service, explanations to our questions, always with kindness and a desire to help!! Congratulations on your great work!!

The ATM at this branch refuses deposits two out of three mornings. What poor service.

Unfortunately, they aren't open to helping businesses in the area, and we had immense problems renewing our residential mortgage error after error, lost documents, no receipts, which resulted in us being stuck with a 6-month mortgage at 8% interest. Fortunately, we had images and transaction numbers to prove the error was on their part. We still lost our initial interest rate because of this. In short! Either we're unlucky or they're unfortunately incompetent...nnBusiness-wise, we had to go back a few times to re-sign papers an error on the part of the sales representative.

Your call center is designed to hang up on you. So put your number in front of a robot.

I sincerely thank Ms. Mendoza for her exemplary service! She helped me through a difficult time with patience, compassion, and kindness! Thank you again!