RBC Royal Bank

My partner and I visited this branch to complete a real estate transaction. Due to COVID-19, we had very little flexibility in how and where we did that - it had to be that day, and that branch. Banks were about to close, and we would be in New Brunswick shortly and not allowed to visit banks.nnWe were nervous about visiting a branch deep in Quebec. We went there and awkwardly imposed English on them. We got an understandable laugh, but were relieved to have a bilingual employee help us out.nnThank you very much for your help. Veuillez excuser mon français - or rather the lack of it.

Worst experience

Terrible.

Worst bank in existence. Call customer service, who tells you to go to the branch, and no one there is able to resolve the problem. The branch has very inflexible hours when you're working. No one covers for the manager on vacation.nGet far away from RBC.

We applied for a joint credit card in April with an agent in Victoriaville. We have sent all required documents agent confirmed receipt. Since then, no news... We tried to contact the agent and still no response... Quite ordinary service...