Rôtisserie St-Hubert

Nice and quiet, but thats it. 45min wait for food at 5:30 pm..... Another table arrived 15min after us, got served before and they were 4 and us 2 people. No waiter visit (no water or salad fillup) and one error overcharge on bill. Bad service sadly. Does not represent the food. The piri piri chicken is really good.
7 years ago (14-03-2018)

Terrible like about any franchise restaurant. Pricey, chicken tastes like cardboard. Generic and depressing.
7 years ago (09-01-2018)

The staff is friendly. However the service is a bit slow. My wife ordered a french martini and it took them 10 minutes to notify us they were out of pineapple juice. She had to settle for a cosmo but the lady rushed to order the drink without asking her which type of vodka she'd like. Also keep in mind we had been sitting for 20 minutes and the food order hadn't been placed yet. The waitress was nice but at no point she came back to check on us once the food was brought to us. I had to ask for a water refill after I was done eating. Overall the service could have been better. The place was packed so I'm not sure if it had anything to do with it. But a simple "sir we apolagize for the delay" or " is everthing" can go a long way and makes a difference. All about being proactive and scope around to make sure your customers are taken care of. The little things...I give them a 3 stars most because the staff is courteous. BTW we ate at the bar. Could have been a different experience in a different section of the restaurant.
8 years ago (22-12-2017)

Service good but my club sandwich was cold
7 years ago (02-02-2018)

A bit too crowded for my taste, but my daughter enjoyed every minute. Good food!👌
8 years ago (04-11-2017)