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Reviews, get directions and information for Quick Lane Tire & Auto Center

Quick Lane Tire & Auto Center

Products

Motorcraft, Goodyear, Continental, Michelin, Kelly, BG Goodrich and much more!

Address: 60 Powder Mill Rd, Acton, MA 01720, USA
Phone: (978) 897-3000
State: Massachusetts
County: Middlesex County
Zip Code: 01720



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Reviews
Their website states not once, but twice, that no appointment is necessary and repair while you wait. My husband went in and they fussed at him for not having an appointment. Mentioned there was an 11:30 appointment and said he could leave the car. He called in the middle of the afternoon and they hadn't even looked at it. Finally they looked at it and told him they couldn't repair it. A whole day wasted when we could have taken it somewhere else. Unprofessional.
7 years ago (18-10-2017)
These people really know what they are doing, better than the auto dealers for service on winter tires! Good prices too.
7 years ago (14-12-2017)
Place got me in fast four my tires and respected their price match guarantee. Very happy!
7 years ago (30-09-2017)
My wildly positive experience here prompted me to write my first Google review. On Christmas Eve I managed to shear my tire against a stone. We had guests coming in two hours and I knew I had to get the tires fixed or replaced ASAP as shops were closing for the holiday. After a few calls to shops that were already closed, I called Quick Lane and they told me they were open and happy to help. My car limped over. A quick assessment told us that the tire was shot. At this point they could have sold me a tire that didn't match the new ones I already had. Instead, they recommended I get a matching Michelin elsewhere (they didn't have it in stock) and offered to put on the spare at no cost. Service and honesty beyond compare. Well done!
8 years ago (17-01-2017)
Got 4 new tires. When I arrived home I noticed the alloy wheels were definitely scratched (in areas that would be consistent with wheel mounting machines). Also, the wheels were covered in grease, tires and wheel edges covered in wax used for mounting, and two tire inflation valve caps were missing. I hope that the disregard for how my wheels were treated, as well as the lack of cleanliness, is not a reflection of the quality of the work. I don't see myself going back there unless I have a problem with the 4 new tires I just got. The men that were doing the actual work looked extremely young, and one of the front desk guys told me they were training to be technicians. One positive - the front desk guys were extremely courteous, professional, and seemed to know a lot about car repairs. The waiting area is very nice (especially in comparison to Town Fair in Billerica). Will not go back.
8 years ago (12-09-2016)
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