Quality Inn & Suites Omak- Okanogan

November 2023 The room was clean, bed was comfy. Front desk clerk was great. breakfast was a joke though. Everything was fine. Right up until the hotel caught fire. My room was destroyed. Since I couldn't check out, they charged my employer a couple thousand dollars for the room, like I stayed there for a few weeks. Which took quite a bit of time to get straightened out. I STILL have not been reimbursed for everything that I lost. No one will return my emails and trying to get someone on the phone is a joke.

I haven’t stayed in a hotel this dirty in a long time. I was disgusted and didn’t even want to touch anything. I’m not sure if all the rooms are this way but by the amount of junk outside the building and the splatter on the walls throughout the hotel, I’m betting most all rooms were similar in not actually being cleaned.nnI did check and there’s a dust mite cover on the beds and the sheets were clean. Though with the overall dirtiness of the rest of the room I still couldn’t sleep well.nnIf it’s all you’ve got, ok. I’ve you can stay somewhere else, I’d recommend that over staying in this hotel. These photos were only a small portion of the uncleanliness of the room and hotel itself

We had three rooms total when we stayed there all three had a moldy smell in side of them. Then One of our rooms had visible black mold inside the bathroom. When we checked in it was late everyone got settled down and needed more blankets. Went to front desk the lady was rude and said literally told us it was to late and she wasn't going to get us more blankets till morning. We all showered and asked for room service when we got back it wasn't done so went to front desk to asked for some more towels. It was the same lady that refused us blankets and rather than simply giving us towels she and me had a 15 minute argument about towels. And then to top everything off we all ended up with bed bugs.

Do no stay at this hotel. When we got here we saw the reviews saying they had bed bugs, so we checked out rooms and found evidence of bed bugs in the form of a bed bugs exoskeleton and bed bug fecal matter under the mattress. We immediately went down and tried to cancel our reservations, but they wouldn't refund the first night. They made us come back the next morning to finish the cancellation and they changed the price of the rooms from $50 to $85. These guys know they have bed bugs and still scammed more money from us. Don't go here.

Our room had the wrong beds but it was fixed quickly. The new room smelled of dirty feet ot something but other than that fine. Coffee in the morning was never fresh and hot but left from the night before but there is waffles and sausages that was nice. I would stay again