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Reviews, get directions and information for Public Storage

Public Storage

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More than 2,000 neighborhood locations, one right around the corner to serve you.
Office:
9:30 am-6 pm Mon-Fri
9:30 am-5 pm Sat-Sun
Gate hours:
6 am-9 pm daily
Call your location to confirm.
Call Center:
5 am-9 pm Mon-Fri PST
5 am-8 pm Sat-Sun PST
Hours can change. Please call to confirm.

Address: 22800 Miles Rd, Bedford Heights, OH 44128, USA
Phone: (216) 220-7978
State: Ohio
County: Cuyahoga County
Zip Code: 44128



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Reviews
The experience at Public Storage today was fantastic! Jean made what could have been difficult extremely easy. Her customer service was exceptional!
8 years ago (29-10-2017)
Maria is great! I had just driven from NY to get storage. While she was helping me, everyone seemed to come thru the door at the same time to pay their bill and ask long dumb questions... I wasn't in a hurry so I waited patiently. She was by herself but handled everything and everyone with skill. The only problem is with the parking. It can be a serious issue if more than 5 cars try to park. Maria gets the 5 stars. Parking gets 3 or less. *** READ MY UPDATE*** Maria may get the stars but this place and the company in general does not get 5, I assure you. I'll keep the five stars here as well as everybody else is doing but I'm sure at the end of four five months it's going to go to one like my rating has gone to: 1 star.
8 years ago (22-08-2017)
Jean hill property manager of public store in cleveland ohio on miles rd have great customer service thank you so much for your service keep up the great work
8 years ago (08-11-2017)
DO NOT LEAVE A MESSAGE!!! I Left a message on Thursday, September 28th to SCHEDULE a moveout, like their voicemail says to do. I moved ALL my things out that Thursday, except for 2 boxes of fragile belongings. I am going to put in the backseat of my car. I didn't get a return call until Sunday, October 1st. Due to Public Storage taking more than 48hrs to return my call, I had to pay for the whole month of October.
8 years ago (13-10-2017)
Jasmine was great. She made sure had all of the information I needed when getting my storage unit.
8 years ago (03-09-2017)
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