Pronto Cafe

Came to try Gelato because there are so many reviews that praise the Gelato here. Let me start off by talking about my experience at this store. I don't know what's happened or happening at this store but there was no menu here, except for a single a4 paper listing hot drink items. And the owner or whoever it was, just stood there no greeting and waited for me to order. It gave me the impression that this place is not friendly to those who are new and/or unfamiliar to the store. Based on this impression, I figure you either order online or you know what to order when you get there because I didn't receive any explanation or guide on what they have on menu. I knew about gelato so I had to ask what kind of flavours they have. According to the guy at store, they have been selling only pre-scooped Gelato since November of last year. Roughly a pint. At the checkout however, he didn't even tell me what my total was. I only found out from seeing what he typed on the machine but it's unfriendly and simply poor customer service. I got three flavours for a total of 33$ so I assume a pint here is 11$. Now to talk about the actual product I bought from here. Got three flavours: chocolate, strawberry, and mango yogurt. To keep it short, they were all very disappointing and not worth 11$. Strawberry was the most disappointing of all. It did not taste like strawberries at all. Not even like strawberry flavoured powders. The flavour was very confusing, and it wasn't like Gelato or sorbet. It was confusing as to what they were selling. The mango yogurt tastes like mango, but it's subpar. Again, does not have a good authentic mango flavour but it at least tasted similar to what it was sold as. Lastly the chocolate. It is the best out of the three however, the other two are not even good comparisons to go by. And if you get chocolate wrong, you're doing something really wrong to mess up chocolate. Anyway, the chocolate tastes dark, mostly like dark cocoa powder and not very sweet. This might be a decent option if you want that really dark chocolate flavour maybe 80% dark. All three were icy, in that there was ice crystallization to some extent. And because of this it's hard to call any of these as gelato. I wish I had some nice things to compliment this store but I don't have any.

Good gelato however this is the first place I've been to that doesn't let sample a flavor or two before ordering. For that I have to take one star off. It makes hard to try new flavors because you have to commit to something you may not end up liking.

I honestly don’t understand why this place is getting so many good reviews. Disappointed that they don’t even allow you to try the flavours given the price ended up hating my pick and owner was completely indifferent to me throwing it in the trash. Hubby’s choice was icy and flavourless. Cheap cardboard-like cones, no waffle cone option. No seating option inside; had to sit on a bench in the middle of the parking lot. This is too bad. I was looking forward to supporting a local ice cream shoppe, but will not be returning here…

Super friendly and delicious flavors. They have cute red benches to sit on outside. I had Bacio and Panna Cotta.

Amazing service and even better gelatos. Their pistachio gelato is over the top. It contains real pistachios and the gelatos are soft, silky and decedent! Must try

If you want a really great Italian gelato without the attitude, you need to drive to Maple, not Woodbridge! Great flavors including dairy free options, great prices and great portions. They even have benches outside!

Great homemade ice cream, look forward in our next car meet here!

The finest coffee in the area. Frank makes me his special Soprano coffee. I go there every week!

It's very hard finding a great gelato in this city this little coffee shop at keele and Ruthford makes a good gelato tried the nutella and kinder white chocolate gelato master Frank has a nice little cafe bar here. With the visit.

Super delicious gelato with a good variety, generous potions and very reasonable prices.