Proline Trading International

Proline Trading is a one stop shop for your wedding needs. We went with Proline for flowers, decorating, officiating and day of coordination. We were glad that we only had to communicate with Kathleen as opposed to 4 different vendors. Kathleen is super knowledgeable, efficient and organized; she made our wedding day seamless. We loved how she had an Excel sheet to clearly lay out the cost for each item and would even make recommendation on where we could save costs. Kathleen is quite busy and could be hard to reach by email at times, but don't worry she will be able to deliver on what was communicated.

We couldn't thank Proline Trading more for their help during our entire wedding process. They have custom package deals from wedding planning & officiation to flower/boutonniere arrangements, decor for both ceremony & reception, and more. They really simplified the wedding planning for us. We got Kathleen main contact which was nice as we only needed to talk with her rather than having to deal with multiple different vendors. They have a wide variety of wedding decor selection, and their prices are certainly kept reasonable. Kathleen does tend to get busy with emails, but gave us an in-person consultation and provided us with a detailed breakdown of item details and pricing. Not to mention she was also our wedding day coordinator, and she is definitely experienced and competent. She certainly helped us make our wedding day a success. Overall we would offer nothing but the highest of recommendations for Proline Trading to our friends & family.

Kathleen and her team is the BEST! They gave us the dream wedding I have always wanted! With the blessed warm winter day and the great suggestion Kathleen provided for the vibrant decorations as it’s winter need some warmth for our home wedding! It’s small but warmly setup! Great Job! I would highly recommended Proline Events to those who what their dream come true!

Proline always deliver beautiful arrangements with excellent service. I've used them for many years starting with my own wedding and for different occasions over the years. The flowers in their arrangements are always exceptional and Kathleen has always been very responsive and helpful with my orders. I highly recommend them and have referred my friends and family without hesitation!

Highly recommended Proline Events to those who need expertise for Wedding! The team helped us to setup our wedding on a snowy day and gave us advise on this special and unexpected snow weather. The wedding was beautiful and my wife is so grateful to Kathleen and her team. You guys are SUPER stars, we truly appreciated your service, without you guys, the wedding will not turn out to be a fairytale wedding!

Very positive experience with Proline for funeral flowers. Process was super easy, Kathleen kept it clear and concise and most of all, delivered what was promised flower arrangement and delivery time. We came here as a recommendation from a friend and so glad we did! We cannot recommend Proline enough!

Do yourselves a favour and do NOT work with this company. It’s laughable that they have the word “pro” in their company name because they have zero professionalism. My fiancee and I personally reached out to Kathleen Chiu, the owner, upon referral by a friend for our wedding venue decoration. Our first interaction seemed normal as she told us to email her our wedding details. However, what unfolded afterwards was the worst customer service we’ve ever experienced. In the email, we provided a list of service we would require and some sample photos of the decoration styles we like. We hoped to have a quote in 1-2 weeks as it intertwines with other parts of our planning. We recognize that it’s not a lot of time, but we were greatly appreciative if it could be done. If it were not viable, we would totally understand given the short notice. After a few days of radio silence, we tried to follow up with her through phone call to confirm she received our email. When she picked up the call, she sounded extremely annoyed and complained that we are forcing an unnecessary deadline on her even though our wedding is not happening soon. After unsuccessfully attempting to mend the situation and continue the conversation with her, we hung up. To put it simply, she was too busy to be answering our calls and we should not be wasting her time to discuss our vision for decoration. It’s our fault for giving her time time constraints; therefore, putting pressure on her. My fiancee was still trying to make things work by being pleasant and understanding, but was only met with apathy and impatience from the other end. In conclusion, if you want a responsive and respectful vendor, you will find a million other vendors who are reasonable and catering. If you want someone who forces her own negative energy, stress and incompetence onto you, this is the perfect match.

I used Proline Trading for my wedding last year in june and was very happy with kathleen's customer service and her talented skills. Her service is very personal and also she recommended how to maximize flower decoration even with limited budget. - Cynthia

Highly recommended! Proline Trading was a referral from our BFF's wedding. Kathleen is the owner and main contact, and she was always very friendly and easy to talk to especially over the phone. She prepared our bouquets, boutonnieres, corsages, and floral arch. When we went to pick up the arch and flowers, her team gave us the tools and taught us how to assemble it. Before that, she also sent us the dimensions/weight of the arch so we could plan which van to bring and which friends to ask. We felt so prepared! You can pay more to have the arch delivered but we wanted to save money. We went with a more simple hexagon style arch with flowers, but she also does the fancy/hipster ones that you see on pinterest. She officiate weddings and rents out other decor too!

AMAZING prices. Gorgeous beautiful quality flowers for my wedding! She is super busy but keep trying to get through, it's worth it! She's in high demand for a reason!