Pottery Barn

Horrible, non existent service. Employees abound chatting happily amongst themselves or fussing with putting up new lighting fixtures but not one could be bothered to acknowledge or say hi. Oh and the 2 women putting up the lighting should learn some basic wiring fundamentals.

I'd love the staff to be a bit nicer. I get it isn't easy to work during the covid thing but still...

The ladies at pottery barn were very pleasant and helpful on the phone and just as good in person. Even though I was in grubby clothes from moving, they still treated me well. Top shelf customer service. Will return.