PNC Bank

I have been with PNC for 5 years. Last night I attempted to deposit $400 in cash. The ATM did not accept my bills. Instead of giving me my money back, the ATM took it but did not deposit it to my account. The teller I spoke to was rude, would not let me finish a sentence and continually placed me on hold. I feel powerless and that is not how a customer should feel when it comes to their money. I'm very disappointed in PNC. I have never had an issue before. I think my only mistake was using this specific branch.
10 years ago (19-11-2016)

May 2016, the staff are very helpful in all of their areas and will always get back to you when they don't immediately have an answer. They have also provided me with great advice for all my banking needs.
10 years ago (19-05-2016)

Awesome customer service. They go above and beyond to help a person get their accounts set up, patiently spending the time required to make sure I had my virtual set up. Highly recommend this branch and staff. THANK YOU
11 years ago (11-08-2015)

Great staff. Not many options for parking due to the city stealing their parking lot.
10 years ago (03-08-2016)

Literally the worst pnc bank I've seen, and i have been to quite a couple states. It has 3 parking spots in front that are almost always taken by the workers. There are an additional 3 parking spaces in the bank at 120 w 4th st, but there is no sign to say that. Both times i went there I've had to circle multiple times, the first time upwards of an hour.
11 years ago (26-02-2016)