PNC Bank

I am not aware about this branch in particular, but PNC service sucks! I wish have not been their costumer. I am so pissed off and believe me this is the first negative review that I am writing in my life. I close the account a year ago and the “gentleman” on the phone did not close all three components of my account even that I said that. They kept the saving account open and because I had one cent they charged me $20 monthly fee and that’s how I was informed that the account was kept open. To close the account I had to travel one hour and a half to the closest branch because they were not competent/professional to do it on the phone. Even that I closed the account they sent me forms to complete for my wife after a year of closing the account. … and now …. I have to travel again 1 hours and a half to let some “gentlemen” know that we are not their costumers anymore. Hope you guys read this and do not go through the same experience I have with this totally unprofessional bank.
9 years ago (25-08-2015)