Plomberie F Dussault

Worst customer experience ever. Owner repeatedly told me he could not fix my leaking tap as he could not recognize the brand i did send many pics of it ; he convinced to purchase a new one. When the guy came over to my house he installed the exact same one yes, the one he could not figure out what brand it was and charged me 500cad. This is a joke !

Terrible service, we ask them for a quote for a work, they asked to be paid to do the quote for the diagnostic, we paid them; they never provided the quote!!! After we called them multiple times and realized they completely forgot to make any quote, they asked to come back onsite to re-diagnostic. We asked for a refund and not to be provided the quote given their lack of professionalism it was more than 1 month after they came. They quickly sent us a random quote which states that it is completely "approximate", and indeed it wasn't related whatsoever to the work we needed to be done! And they still won't give any refund even after they got caught so clearly forgetting to provide the service we paid them for! Completely dishonest, avoid at all cost.

I booked an appointment with a plumber, took a day off from work to wait for the plumber and he did not show up. I called the plumber and said that he was not coming because he was waiting for an answer from the supplier about the pieces that he needed. They never called me to tell me they were waiting for the supplier and left me waiting on my day off, that I took specially to wait for the plumner, without any update.

Very helpful and responsive. Merci.

Excellent service

Translated by Google I needed to have a faucet installed and my toilet checked, which was not flushing properly. The plumber was very knowledgeable: he installed the faucet quickly and found and then fixed the problem with my toilet. All in one hour. It's not cheap, but the price was established in advance and everything was done in an hour. Original J'avais besoin de faire installer un robinet et de faire vérifier ma toilette, qui flushait mal. Le plombier était très connaisseur : il a installé le robinet rapidement et a trouvé puis réglé le problème de ma toilette. Le tout en une heure. Ce n'est pas donné, mais le tarif était établi à l'avance et tout s'est fait en une heure.