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Plaza Veracruz

  1. Hampton
  2. Hampton Mexican

Reviews, get directions and information for Plaza Veracruz

Address: 106 4th St NE , Hampton 50441, IA, US
Phone: +1 641-456-1933
State: IA
City: Hampton
Zip Code: 50441


Opening Hours

Monday: 11:00-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-22:00
Thursday: 11:00-22:00
Friday: 11:00-22:00
Saturday: 11:00-22:00
Sunday: 11:00-22:00

Update Info

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Reviews
Do not recommend at all. Our rooms weren’t ready until 7:30 pm and even still, they were very unpleasant. The beds looked like the bed cover was just thrown on, the sheets were dirty like big stains, and the towels had holes in them. We asked for new ones when we went out and when we came back the beds were actually made and the sheets maybe were changed but they were still very dirty and the towels were the same. The cleaning service was done in no more than 20 min and was just making the beds and rolling up the towels. Another issue we found was the poor security for guests, different people in our party asked for room keys during different times, and these were provided to them simply by giving the room number and without asking for any type of identification or even the name of the reservation.
Fabulous Hotel, absolutely useless management. . Nice reception desk staff. Breakfast could be longer,not only 6-10. Perfect. 20 hours without water, no apologies whatsoever. From 4 stars to 2. Shameful.
Everything well. Except A/C did not work. So makes stay very uncomfortable. Staff is amazing. Rooms: Good
Cleaning staff, maintenance staff, and bell boys were the kindest, sweetest, super helpful people. Front desk staff on morning shift and restaurant servers were horrible. Them alone made me not want o go back.
Late delivery room at check in. bathroom without extractor fan drain smellingRooms: 2/5
Nice location ,close to the beach and sipping mall. Safety: Nice quiet area. Safe to walk with no worry Walkability: The shopping mall is 5 minutes walking distance plus a lot of choice of the restaurants around .
Food & drinks: Rico
I arrived at 1:00 p.m. and they did not have the 2 rooms ready for my family, I returned at 3:00 p.m. and it took them 25 more minutes to have them ready. I observed the cloudy pool water and the next day it was the same. In both rooms the bed sheets were stained. The courtesy coffee pot was dirty. The facial tissue box smelled horrible because it was wet from some time ago.,, The room has a beautiful bay window, but it's so dirty, they haven't washed it in... At the breakfast buffet at 09:00 am it was already empty and the restocking was very scarce, only 3 waiters attended and they no longer brought out a variety of food : The soundproofing is terrible, the noises from the other rooms are heard at any time. My stay from May 30 to May 2. Rooms: In both rooms the bed sheets were stained. The courtesy coffee pot was dirty. The facial tissue box smelled horrible because it was wet from some time ago.,, The room has a beautiful bay window, but it's so dirty, they haven't washed it in... The soundproofing is terrible, the noises from the other rooms are heard at any time
Translated by Google My stay was amazing. I traveled with my whole family including my dog and the hotel team knew how to adapt to everyone's needs. I was surprised that they accepted my dog ​​as he is a large breed and I deal a lot with his access to spaces but he was warmly welcomed here. The breakfasts are buffet and they are delicious, I would definitely return to the hotel. Original Mi estadía fue increíble. Viaje con toda mi familia incluido mi perro y el equipo del hotel se supo adaptar a las necesidades de todos. Me sorprendió que aceptaran a mi perro ya que es una raza grande y lidio mucho con su acceso a espacios pero aquí le dieron una calurosa bienvenida. Los desayunos son buffet y están deliciosos, sin duda regresaría al hotel.
Translated by Google The hotel is nice but they do not maintain it, the elevator failed and above all the cleanliness leaves a lot to be desired, I thought that being a chain of hotels it would be impeccable but when I entered the room the bathroom was wet and hair everywhere, I commented and they told me they were understaffed. They didn't leave towels either. Very bad Original El hotel es bonito pero no le dan mantenimiento, el elevador fallaba y sobre todo la limpieza deja mucho que desear, pensé que por tratarse de una cadena de hoteles sería impecable pero al entrar la habitación estaba mojado el baño y cabellos por todas partes , comenté y me dijeron que no tenían personal suficiente. Tampoco dejaron toallas. Muy mal
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