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Reviews, get directions and information for Pizza Hut

Pizza Hut
"Try our delicious Melts! New at Pizza Hut Brockville, where we offer CONTACTLESS carryout and CONTACTLESS delivery in Brockville and surrounding suburbs so you feel safe. Our pizza crusts include Original Pan pizza, Homestyle pizza, Thin n Crispy pizza, and Cheesy Stuffed Crust pizza. Order online and try our $10.99 Pizza of the Day, or one of our bigger sharing offers and combos with your favourite brands such as WingStreet Chicken Wings, HERSHEY’s, Cinnabon, and Pepsi. Don't forget to sign up to our Hut Rewards loyalty program, where every order get's you one step closer to a free medium 2-topping pizza. Sign-up today and receive a free regular breadsticks to be redeemed on your next purchase."
Address: 2462 Parkedale Avenue , Brockville K6V 3G8, ON, CA
Phone: (613) 704-0238
State: ON
City: Brockville
Zip Code: K6V 3G8


Opening Hours

Monday: 11:00-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-22:00
Thursday: 11:00-21:00
Friday: 12:00-22:00
Saturday: 11:00-23:00
Sunday: 11:00-22:00


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Reviews
Two large pies for take out from Brockville Parkdale ….. disappointing to say the least ..toppings were very lacking and barely any cheese. Eating mainly crust pie’s. Very greasy. The only good thing it was hot. Never again… pizza hut has gone downhill and off the cliff.
I have probably ordered take out medium pan veggie lovers pizza for almost 7-8 times from last couple of months. The quality of pizza from last 2 times is deteriorated compared to what I was getting before. Dough: the thickness of dough is so thick I felt like I am only eating dough other than cheese and veggies. I strongly feels like they have been using either large size dough for medium orders or not being able to get the accurate thickness. Also, the excessive amount of oil on the pizza is completely unnecessary.
We were from out of town and hesitates stopping here because of the low star rating but I can tell you it's not what I expected; they have friendly staff, fast service and the small dining room is very clean. 5 stars for us.
the pizza is really greasy so i haven't had it in like 4 years. So yeah it taste good but also trash
Ordered two medium pizzas from the Brockville, Ontario location. One Supreme Lovers and one Meat Lovers, both thin crust. This was the worst pizza I have ever tried to eat. The whole pizza was so thin you could slide it under the door. They were both over cooked and hard. I had to add my own cheese to make it edible. Spent about $65.00 including tip which will never ever happen again.
It started with Pizza Hut not answering their direct line. I ordered at the place when I got into Brockville and asked for my order to be ready in half an hour. Upon returning my pizza wasn't ready and I had to wait another 10 minutes. The gentleman ahead of me didn't have any luck with the restaurant answering their direct line either, so he had ordered through the call service. They had no record of his order when he got there. The girl at the front was very nice but she had track pants, no socks and her street runners with a Pizza Hut t-shirt on as her uniform. Not very sanitary. The place looked dirty and disorganized. The reason the direct line wasn't being answered was because the owner was on the phone and not answering the beeps. Great way to loose money ! Anyway at nearly $30 for just a lrg pizza, I'd spend my money somewhere else.
I rarely give negative reviews but this one is deserved. The place was filthy, from floors, tables, bathrooms and all. We ordered food foe the four of us, we were given the food in boxes even though we said we would eat inside the restaurant. They had no utensils and didn't seem to care. Never again.
Wish there was a no star button. Poor costumer service. Ordered a deal online, was charged more in store for the order. They refuse to give any money back or a gift card.
The staff is very nice but that don't excuse the store mixing up our order, not answering the phone. Our issue was first for approx. 2 hours we called the store continually from the car to place a larger order in advance but no one would answer the phone. Travelling from Niagara Falls to a party in Brockville we ended up having to go directly to the store to place our order for 4 pizzas. When we ordered at the counter in person who took out order made a mistake and put out order down for delivery. So we waited 40 mins only to learn they had the pizzas sitting for 20 mins in the back waiting for the delivery person. By the time we inquired about the 40 mins delay the manager did apologize and offered a complimentary brownie but disappeared into the back and he didn't return. The person at the cash said since we had our pizzas now even though we waited in the store for 40 mins the brownie was no longer being offered. By the time we left the store the 4 pizzas were luke-warm at best. They were definitely not understaffed because there were minimum 5 people plus the manager in the back that we could see from the cash. Very disappointing experience.
Went to Pizza Hut for lunch with my family yesterday and was pretty disappointed. The girl who served us, while extremely pleasant and friendly, was wearing flip flops that seemed a bit out of place in the food service industry. we immediately noticed the entire place was pretty filthy, dirty floors, tables, windows - I actually had to ask for a cloth with sanitizer on it so I could clean my own table before eating. When I used the bathroom there was fecal matter in the toilet and it was very dirty in there. The high chair I used for my son also needed a good wiping down. The place just doesn’t seem like a good place to go and sit and eat. It’s more of a quick takeout place, which is a shame cause I don’t feel this way about other Pizza Hut restaurants. The person cooking our food was also very friendly and accommodating, however the food was greasy and unappealing for the price we paid 52$ for 2 pizzas, boneless bites, brownies and bread sticks. Over all I don’t think I’ll be back, much better places to spend 50$ on and too pricey to be doing that regularly just for lunch. With Covid cleaning procedures should really be followed more carefully.
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