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Reviews, get directions and information for Pinetree Pet Resort

Pinetree Pet Resort
"Pinetree Pet Resort is a family operated facility offering dog and cat boarding, cat exclusive grooming and daycare services.Located on the property is the only fenced in dog park that can be rented for private use every day between 8 am and 8 pm"
Address: 5951 Highway 6 , Guelph N1H 6J2, ON, CA
Phone: (519) 787-9934
State: ON
City: Guelph
Zip Code: N1H 6J2


Opening Hours

Monday: 09:00-17:30
Tuesday: 09:00-17:30
Wednesday: 09:00-12:00
Thursday: 09:00-17:30
Friday: 09:00-17:30
Saturday: 09:00-16:00
Sunday: 10:00-11:00


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Reviews
My dog, who loves to run fast and be active is not very comfortable around other dogs, this place is perfect for her to get exercise. We drive an hr to come here and feel it's well worth it. She can be free to run and play without having to worry about encounters with other dogs.
Carlos and his family always take such great care of our two dogs Brandi and Brutus. We just used their kennel again over the holidays. They have wonderful customer service and communication. We have been using Pinetree for 5+ years on many occasions. We would recommend this family business to everyone. Muchos Gracias!
After multiple failed attempts because of my car, and with the assistance of Veronica we finally got Jazz in for her bath and grooming. Jazz did amazing. Thank you to Veronica for her patience with us and we will see you in 10-12 weeks.
Today was our first time visiting the dog park there. You call in and book a 30 minute time period to use the park privately for $5. My 3 dogs had a blast running around free. We will definitely be back. Thank you Pinetree Pet Resort for having this park available for our furry family members to enjoy
Having used Pinetree for over 22 yrs. the love devotion they give to every animal is amazing. Our dog loves going on vacation here. The staff is like our family now. We trust whole heartily in Pinetree.
Our dog George has been to Pinetree several times. He absolutely loves it. Would highly recommend.
Badgering your guests based off assumptions is incredibly unprofessional. We rented the out door space today for the first time and at the end of our hour a lady came out guns a blazing going on about having to pay extra if you're teaching a private lesson... note if i was teaching a private i would be much more upset about how we were treated and approached my wife and i both own our business and simply were proofing recalls with a few foster dogs. If this is an issue don't rent the space to the public. Apparently training is offensive and your dog should be running wild. Do not recommend.
Dog park is excellent for my Rottie whom is unsure of other dogs yet needs a safe place to just run with their human siblings. Would love to see the latches on the gates fixed so I am not always fighting to latch them correctly, would also love to see thr bench area with some patio stones or fencing to stand on, otherwise a great spot for Fido to run.
We took our pup there for her 3rd birthday! Shes not the best with other dogs so the fact that we can go in alone and really enjoy the time together is everything to us. We absolutely loved it and will be back! Thank you so much Pinetree!
Please DO NOT take your pets here!! I scheduled my cat for a simple grooming and he came home with a limping leg, bleeding over cut nails and a scratch on one eye that was also swollen. The vet now has him on opioids for pain! When we called them to ask what happened the groomer got mad at us and said we had a bad cat who was scratching which is why she cut his nails so deep and that he probably just hurt himself. She yelled at us and said she would just refund and hung up the phone instead of explaining. Keep in mind this was never been a problem and our cat was even on anxiety medication to make the experience smoother. She used force and groomed him instead of calling us to tell us she couldn't do the service. We did get a refund but that is not the issue here. I would never want anyone elses pets to experience this. Horrible experience, appalled that this happened despite all the good existing reviews.
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