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Reviews, get directions and information for Pho Ben Thanh Restaurant

Pho Ben Thanh Restaurant
Address: 36 Northfield Dr E Unit 1, Waterloo, ON N2L 6A1, Canada
Phone: (519) 880-9788
State: Ontario
County: Waterloo Regional Municipality
City: Waterloo
Zip Code: N2L 6A1


Opening Hours

Monday: 11:00 AM – 9:00 PM
Tuesday: 11:00 AM – 9:30 PM
Wednesday: 11:00 AM – 9:30 PM
Thursday: 11:00 AM – 9:30 PM
Friday: 11:00 AM – 9:30 PM
Saturday: 11:00 AM – 9:30 PM
Sunday: 11:00 AM – 9:30 PM

Reviews
I have gone here a few times. For the most part it has been pleasent and good food. However, I just visted with 2 other guests and had a big issue. Rocks where cooked into one of the noodle dishes. The person bit into one rock which alerted us, then we looked through the food and found even more rocks. This was very gross. When we told the server they apologized and told the manager and kitchen staff. The manager then, without ever coming to the table, took only the meal with rocks found in it off the bill. We then asked for the manager to come over, as this was not a small issue. When she came over she said there was nothing more she could do, and did not know why rocks would be in the food. We then told her we would not be coming back and had photos of the rocks, at which point she said she would talk to the owner, and asked that we delete the photos of the rocks extremely unprofessional. In the end, we got an apology with 2 meals taken off the bill as this is all they said they could do. I would have recommended this restaurant in the past, but after some small issues in previous years and now this, I will not be recommending but rather warning of this restaurant. Mistakes do happen, and it's understandable but the combination of multiple rocks being found and the pour handling of the situation from staff will mean me and my guests will not be returning.
Pho Ben Thanh was literally my favorite Pho place when I first discovered Vietnamese food....but I feel the prices and quality have dropped off from yester years...still a decent place to go but I feel the prices don't reflect the product anymore and it's sad really ...still decent but not really worth it anymore in my humble opinion
The restaurant is conveniently located near to the shopping mall. The place is spacious with plenty of tables and chairs. Food is very delicious and tasty.
Great place with a variety of Vietnamese and Thai food. I went twice to try their pho, spring rolls and fresh spring rolls. Their pho is very good with a fatty broth and meat. It has a nice mouth feel to it, but it's certainly heavier than other pho's I've had.nnYou have the option to replace the broth with a few other options. I tried the sate, and it was nice. However, most Vietnamese restaurants offer sate/chili oil on the table for you to season the broth yourself. If you want this, ask for some sate on the side. Unfortunately you have to pay $1.5 for this. Most places offer this seasoning for free.nnThe spring rolls and fresh wraps are delicious. The spring rolls come with a sweet chili sauce Thai instead of the usual fish sauce dip Viet. The peanut sauce for the fresh wraps is well made.
Went here for dinner with a group of friends, we all got smoothies, coconut mango and strawberry and they were so yum. The classic beef pho was also amazing, super flavourful broth. I think i also saw a little robot waiter or dish cart which was funny. Human servers were very quick and friendly too. Dining room was pretty, a little loud but that’s okay cause it was fast and yummy! Price was pretty good for how full we all left. Stop here if you like soup.
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Directions to Pho Ben Thanh Restaurant with public transportation


Kraus / Northfield 200 meters
6
9
Northfield / Davenport 210 meters
202
6
King / Northfield 220 meters
21
Kraus / Northfield 240 meters
14
21
6
9
Davenport / Northfield (North Side) 240 meters
14
31

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