Pharmaprix

The pharmacy doesn't keep a sufficient inventory. They are mostly friendly, but I'm not sure about whether they are organized or competent. It took four phone calls to make arrangements for a simple prescription, and they assured me it could be picked up on the way home from work the next day. At 6:30pm, the prescription was not ready and they wanted us to wait in line a second time just to look up our file in the system. The line up was at least 10 minutes long. We left. We received a fifth phone call an hour later than the prescription was ready, even though they had promised it would be ready for pickup after work and that they would NOT be calling yet again just to confirm. A serious lack of respect for keeping your word and valuing your clients' time. I gave another chance and no inventory when I needed something. And then rude service on the phone the third time. I'll be transferring my prescription.
8 years ago (27-11-2017)

The service is VERY BAD. I bought drugs from the pharmacy inside, and the pharmacy's cashier forgot to de magnetize the drugs. I also bought a cream, which i paid at the main Cashier side. I already had a plastic bag. When i finished paying and headed to the exit the alarm triggered. An agent CAME TO ME TALKING TO ME AS IF I WAS A THIEF. After checking and realizing that it was their mistake HE DID NOT EVEN APOLOGIZE. I wouldn't recommend anyone to go to the Pharmaprix. It's been such a public embarrassment for me although it was not my fault.
8 years ago (25-11-2017)

Apparently asking the pharmacist for prescription strength drugs is frowned upon here unless you have a prescription. I was very disappointed with the pharmacist's reaction when I asked for some oxys. Oh well.
8 years ago (20-10-2017)

The sole of my boot fell apart on my way to see a show at le National on Friday the 13th. Already late and barely able to walk with my shoes in this condition, I ran into this Pharmaprix 10 minutes before closing to find some kind of adhesive to fix my problem. My partner flagged down an employee to ask about glue, saying that there was an "urgence chasseur". Well, this was hilarious for the employee, but maybe also confusing -- I clarified that the urgence was related to *chaussures*, not chasseurs. He talked us out of buying crazy glue, saying that it would be useless for my boots, and said I should just go with clear packing tape. We had a good laugh, he wished us good luck with our hunting emergency, and I was able to run to the show in my shiny new taped up boots :) A cute and funny moment on my otherwise terrible Friday the 13th.
8 years ago (15-10-2017)

Always good customer service here
8 years ago (22-10-2017)