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PetSmart

  1. Belleville
  2. Belleville Aquarium

Reviews, get directions and information for PetSmart

PetSmart

About

Welcome to the official page for Petsmart Belleville location, where pets inspire us!
Keep up to date on our training, grooming, adoptions and promotions.

Story

PetSmart is the world’s largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet’s needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Belleville PetSmart today!

Address: 264 Millennium Pkwy #3, Belleville, ON K8N 4Z5, Canada
Phone: (613) 966-9922
State: Ontario
County: Hastings County
City: Belleville
Zip Code: K8N 4Z5


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 6:00 PM

Update Info

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Reviews
Well stocked and clean store. I always find what I am looking for at PetSmart! It can be expensive...moreso than other large chain stores that sell the same products. It is however a one stop shop for pets so it can be worth it if you don't want to make several stops for pet needs. They also offer grooming services and have an adoptable cat section in partnership with the Humane Society!
7 years ago (27-03-2018)
Good place to shop...however some staff are not as knowledgeable as they think they are. Always do your own research before purchasing and do not rely on what staff says
7 years ago (17-04-2018)
Super friendly, super knowledgeable staff. They are eager to help with whatever you need. The store is always super clean and organized. The staff are 100% amazing every time I visit there for my elderly chiweenies needs.
7 years ago (23-01-2018)
Im very impressed with this location. The store is clean and the staff that i have dealt with are kind and knowledgeable
7 years ago (23-04-2018)
Today we went to buy a new scratch post for our cats. After looking through the wide selection we found the one we liked as it suited our cats needs best. Unfortunately when my daughter went to take it to the checkout she did not notice the dog pee on the floor and the bottom of the scratch post was soiled on one side with urine. When asked for assistance the attendant suggested an alternate scratch post. in a different colour. When we declined, the attendant left the aisle. We decided to seek the attendant again to ask if they had something to clean the urine off with and the attendant said no while she was cleaning the pee off of the floor and after she went on to say that the post which we had on its side was going to cause someone to trip. Well the pee could have caused someone to trip and we were only showing the attendant the urine on the bottom of the stand. The attendant proceeded to clean the pee off of the floor. Then we asked if there was something to clean the stand, she said no as she didn't have anything else that was non toxic to animals. So my mother suggested the stuff she was using and then proceeded to ask if we get some sort of discount as we could clean it ourselves but would need to buy some stain remover. The attendant replied "I don't make it a habit to give discounts." I then asked if they were going to put the cat post back on the shelf and sell it with urine on it? The reply was "Of course not." The entire time there was no empathy or solution for the issue of the urine on the product we wanted to buy. The attendant proceeded to spray the bottom of the cat post with the solution she used on the floor and then wiped it off and put it at the check-out. The focus from the attendant was on how people do not clean up after their dogs. In the end, we bought the cat tree and $20.00 of stain and odor remover which they sold in the store with a great selection of cleaners to choose from. I seriously can't think of a time that I last received such poor customer service anywhere. When another couple looking at scratch posts commented to the male associate that the feather was missing on the post they were looking at, he asked the female associate (apparently the manager) what to do and she told him to offer them $5.00 off! I couldn't believe it! I was standing right there! I was so frustrated that I don't think I can ever go back in that store again. I will certainly be taking my business else where since having this experience! I am giving the store one star for the selection of scratch posts and stain and odor remover. Also the women at the check out was friendly. The Manager however should take a course on customer service and empathy.
7 years ago (07-10-2017)
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