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Petsecure

  1. Winnipeg
  2. Winnipeg Pet Insurance

Reviews, get directions and information for Petsecure

Petsecure
Address: 301-600 Empress Street , Winnipeg R3G 0R5, MB, CA
Phone: (800) 268-1169
State: MB
City: Winnipeg
Zip Code: R3G 0R5


Opening Hours

Monday: 07:00-21:00
Tuesday: 07:00-21:00
Wednesday: 07:00-21:00
Thursday: 07:00-21:00
Friday: 07:00-20:00
Saturday: 08:00-19:00

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Reviews
Literally the worst pet insurance around, they are one of the only companies that refuse to contact the veterinarians office to get exam notes for themselves when they require "more information" WHICH they always will, they call them "soap notes" and claim that's what vets call them.. well my vet AND the emegency vet had no idea what the f that was, BOTH vet offices were also sooo confused why this company wouldn't reach out to them to acquire additional needed information like pet insurances are SUPPOSED to do, instead they gave me the run around for weeks and made me resubmit the same information 4 seperate time. I absolutely do not recommend this insurance, I feel as though they have been scamming me for the past 3 years. I had never submitted a claim before either and it was for only $300 BUT still it was like pulling teeth trying to deal with them. Save your time and money and select someone else this company is bogus, I am canceling my services and going with trupanion or pet secure.
I would highly recommend Fetch Pet Insurance. I have owned numerous dogs, but this is my first time purchasing insurance. Being retired, I wanted to ensure we had no big unexpected expenses. Our dog just required surgery that was fairly major and Fetch paid us immediately. Having the Fetch app on my phone made the process fast and simple. I also had to reach out to Fetch support and their response was also fast. Would definitely recommend purchasing this insurance. Thank you Fetch.
My dog was diagnosed with a mass and we required 4 different appointments to determine the exact issue as well as surgery. I had no issues with my refund. I would caution anyone who does submit invoices to ensure they contact their vet and request they send the SOP ? to go along with the invoice. It will make things go quicker. Overall I am happy to have dog Insirance. I have had 6 dogs that I’ve insured and do not regret one bit. It gets expensive fast without Insirance. This way at least you can make a decision without worrying of cost.
Very easy to process a claim using the app. The claim review, confirmation & status updates were very well done. Payment was handled in a very timely manner.
Reliable and fast service. Had to do some emergency exams with my dog they replied with a few days and deposited directly to my bank account.
Have taken this for my cat- their support and claim process is very streamlined and transparent. Would highly recommend
Quick and uncomplicated claim approvals. Comprehensive coverage. Not easy to directly communicate with, though.
Definitely would not recommend. They increased my insurance by almost double one year with no explanation.
No problem encountered for reimbursement! Thanks!
Very good and speedy service
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