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Reviews, get directions and information for Peter Pan Bus Terminal

Peter Pan Bus Terminal
Address: 1 Roundhouse Plaza Suite 2, Northampton, MA 01060, USA
Phone: (413) 586-1030
State: Massachusetts
County: Hampshire County
Zip Code: 01060


Opening Hours

Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 8:30 PM
Saturday: 7:00 AM – 5:00 PM
Sunday: 7:00 AM – 5:00 PM


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Reviews
Best bus company. Glad that they changed the bus tickets to online so now I don't have to run around to get tickets printed. Very good service.
7 years ago (18-01-2018)
It's a bus terminal. Bus terminals are not known to be warm and fuzzy places, and Peter Pan terminals are no exception. But I got where I needed to go within a reasonable period of time.
7 years ago (12-02-2018)
Clean, easily accessible. Handicap friendly. Organized layout.
7 years ago (01-03-2018)
They did just what they're supposed to do! No complaints. In fact, I was impressed that they divided the VERY long pre-thanksgiving line into groups based on destination city and had separate busses for Hartford and Springfield. It was efficient and clear. I also left my suitcase on the first bus when we transferred, and luckily they took it off and put it in the office so I could retrieve it before I got on bus #2. Oops. Thanks Peter Pan. I also love that the coaches are all 11' 11" high.
8 years ago (27-11-2017)
The bus driver was on the obnoxious side, he did not inform the passengers that we had a 25 minute wait in between connections, and even ignored my friend when she tried to ask him how long of a break we had. He walked down the aisle ignoring us and then proceeded to lock the bus doors after he got off and left a woman inside with an infant who was struggling to get off the bus during the break. He was nasty as well, yelling at passengers to take their things off the seat, while in motion and while there were no more passengers to pick up. This was on Wednesday, August 23rd from NYC to Hartford. Then on Friday August 25th from Springfield to NYC we had the same driver and he behaved the same way. Next time I give my money to Greyhound or a car rental company. Plus there were no functional outlets on the August 23rd journey. This bus is horrible.
8 years ago (28-08-2017)
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